I had 5 weeks training for Case Management and Telephony plus 4 weeks of consolidation actually doing the job with mentors being available as support.
It last about 1 hour
Answered - Unemployed (Former Employee) - Sleaford
Training for a benefit telephony agent is 13 weeks.
Answered - Administrative Officer (Current Employee) - Rotherham
When i started it was 4-6 wks
Answered - Various roles (Former Employee) - Coventry, West Midlands
12 weeks training 9 to 5 from 3 or 4 different trainers
Answered - Case manager (Former Employee) - Belfast
Most have 4 weeks training followed by a period of mentoring and consolidation (subject to need)
Answered - Executive Officer (Current Employee) - East Anglia
I received zero training
Answered - Work Coach/Executive Officer (Former Employee) - Machynlleth, Powys
13 weeks intensive instruction.
Answered - System and Process Support officer (Former Employee) - Leicester, Leicestershire
3-4 weeks then several weeks with a mentor
Answered - Administrative Officer (Former Employee) - Nottingham, Nottinghamshire