What questions did they ask during your interview at Department for Work and Pensions (DWP)?
To explain and justify Police performance tables, for a basic admin job !!!
Monotonous, repetitive work where thinking for yourself is not encouraged & everything you do is scripted by policy or process. Unnecessary bureaucracy, often lacking in justified reasoning or common sense. Dated organisational practices with poor management, many of whom have been there too long to be agile or innovative and are only in the job through length of service. Above all, boredom.
What would you suggest Department for Work and Pensions (DWP) management do to prevent others from leaving?
Rethink sickness policies. Very harsh for people who phone in sick with genuine illness. Unfortunately because other members of staff take the p*** it affects the rest of us. Managers need to communicate more with their teams instead of disappearing for hrs into meeting rooms and then telling us nothing!
I had 5 weeks training for Case Management and Telephony plus 4 weeks of consolidation actually doing the job with mentors being available as support.
How should you prepare for an interview at Department for Work and Pensions (DWP)?
Be ready with your competencies that could be made up as they don't even check them but be ready as at interview it turns out you cant use the ones you have submitted for the job? beggers belief so you end up having to think of stuff off the top of your head at interview.
You have contracted hours now. Some people are full time, you can choose shifts 8-4, 9-5, 10-6, 10.30-6.30. If you was to gain some flexi credit you work before or after your shift pattern if you want to and then have a day off. Office opening hrs in Nottm is 7-7 but you cannot start work till 7.30 am and work ends 6.30 PM. Lots overtime available as well. Can also work part time, term time etc
Would i need to work a Saturday or could i book them off has flexi or a day off. Got job interview and i am not sure now if its going to be suitable because i have just bought a caravan thank you x
At the moment at our office in Nottm we do not have to work Saturdays. This may change in the future due to customer demand and even then will not be every week prob once a month