Not a pleasent place, a lot of pressure, not appreciated
Office Support Assistant (Former Employee) – Southampton, Hampshire – 12 October 2017
A typical day would involve sorting the incoming mail, opening the important/urgent mail and sending the rest, unopened to HQ to be scanned & emailed in a separate system, linked to the database the next day. It then had to be indexed (properly titled and electronically filed in the correct place) which took a long time & was extremely boring. The outgoing mail was enveloped & franked in the afternoon & taken to the post room by 3:30pm. Parcels also, as they were sent by DX. I requested boxes from offsite storage, solved printer problems and ordered stationery.
I learned how to file documents electronically, use Iron Mountain's database for requesting boxes & destruction reports, I also learned how to order stationery online & knowing what we could & couldn't order due to budget.
The workplace became very unpleasant due to a lot of system changes, office closures, loss of staff & bullying. It was a great place for many years but not now.
The hardest part of the job was finding the enthusiasm to go there & stay there 5 days a week. There ended up being nothing enjoyable about the job or environment whatsoever which is a great shame. A lot of people, me included thought it was a job for life but not anymore.
Flexible working & lunch hours