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Deliveroo

Deliveroo Employee Reviews

Found 450 reviews matching the search See all 757 reviews
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3.0
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My opinion
Deliveroo Rider (Former Employee) –  Liverpool11 February 2020
In my opinion it drastically depends on the city you work in. I went from earning 10 - 20 pounds an hour to 3 pounds an hour because I moved to a smaller city. Big cities with good cycle access are better for earning better money.
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1.0
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Very bad wages
Rider (Former Employee) –  Leicester, Leicestershire10 February 2020
Very bad wages,worse and worse pay each day unless there's a fee boost not worthy to risk your life for not even 5 pounds an hour.Used to be much better a year ago.Disappointing
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5.0
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Best delivery company ever
Food courier (Current Employee) –  Nottingham8 February 2020
The best delivery company in the world is Delivaroo you can earn much as you want you don’t have nobody’ after you to tell you what to do and how to do
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1.0
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Garbage job
Delivery Driver (Current Employee) –  Poole, Dorset6 February 2020
Your gear , your paid insurance , your fuel and other costs and for this lately they offer you lies and between 6,50-11 £ per hour ( before taxes) less than 80 pence for mile in any weather condition.
Sad , because people fall in the trap thinking its a fair paid job and Deliveroo exploit the naivety of the people only to make profit. Shame.
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1.0
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Absolutely rubbish
Delivery Driver (Current Employee) –  Manchester3 February 2020
Not worth it ,not enough trips and less money.Company dont bother about the drivers...never recommend anyone to this company..better get fix hours jobs
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1.0
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welcome peddle slave
slave (Former Employee) –  the street3 February 2020
delviveroo are slave drivers who always try and pay workers less, ignore legal guides and will abandon its workers at the smallest notice. Uncaring, like talking to a broken computer.
Pros
freedom to be exploited
Cons
death by traffic
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3.0
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convenient and flexible, but dangerous and de-moralising
Delivery rider (bicycle) (Current Employee) –  Bristol24 January 2020
The job on paper is great: flexible work, flexible pay and flexible in location.

The company does not care for you and uses the riders as a scapegoat for any issues, similarly the restaurants do the same.
Deliveroo cultivates an environment of constant pressure and job threat.
This environment pushes you to work in the most dangerous conditions, and to ride at the edge of your limits safety wise, to be able to make enough deliveries to make it financially viable.

The 'illegal workers' issue has arisen because of a loophole that the company keeps specifically open to keep riders self-employed from a legal standpoint, so they can avoid having to accommodate for rights that other employment statuses would have.

After using the environmental bicycle image to market themselves, they have been systematically pushing out bicycles in favour of anything with a motor.

A great job, as long as you are aware of who you are working for, and are careful to log enough evidence to protect your job.
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4.0
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No comment
Ride Operator (Former Employee) –  London24 January 2020
My time at deliveroo was decent even though it was demanding physically, I managed to overcome that and get the job done. The job had flexible hours which was very beneficial at that time.
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4.0
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Well suited
Delivery Driver (Current Employee) –  Dundee23 January 2020
You can choose the shifts that you work by yourself which gives you a lot of freedom in terms of still being able to do other tasks such as revision for university and household chores
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4.0
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Fun, relaxed set your own pace
Cycle Courier (Current Employee) –  United Kingdom19 January 2020
Being a cyclist driver is fun, as you have no boss telling you what to do, also it is set at your own pace earn as little as you want or if you enjoy exercise this a great way to earn yourself £100 a day, drivers are friendly and you get to keep the tips pay is weekly, the downsides to this job is the weather, use code https://roo.it/KI244517 to earn yourself an extra £50 after 30 deliverys.
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4.0
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Fun job, not to taxing and good pay.
Delivery Driver (Former Employee) –  Guildford, Surrey16 January 2020
Able to chose the hours you want but is subject to if its a busy time or not whether you will get any orders. Salary is good if you get enough orders. Job culture in Guildford was good.
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3.0
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Tiring yet Rewarding Work
Delivery Rider (Cyclist) (Current Employee) –  Reading13 January 2020
Working as a rider is fine as you are paid per order which is superb as it means your salary is limited by the effort you put in. However if orders are not coming in or restaurants are understaffed this negatively impacts upon your earning ability leading to a great deal of frustration.
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3.0
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Customer service/ driver
Driver (Former Employee) –  London12 January 2020
It’s very face pace, you’ll have to get to the restaurant on good time and to the customer in good time otherwise they will start to complain that the food is cold.
Other than that you get some good customers that give you good tips for your journey to them and for your hard work
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1.0
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Delivery driver not recommended
Self Employed - Courier Driver (Current Employee) –  Sheffield24 December 2019
Deliveroo is brilliant for top up your current rate however you need to shop around for delivery driver insurance,

The pay can be good if you can if you get 4 x deliveries an hr at good rates of £6 a delivery but average is £3.88 - £4.33 per delivery so after insurance fuel average is £2 a delivery somewhat not worth it
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4.0
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Ok as a side job
Food Delivery Rider (Current Employee) –  Dundee21 December 2019
I've been with Deliveroo as a cyclist for few years, at first it was perfect but now this 'vehicle priority came out, not been able to get half as many shifts as I used too, I got perfect stats but I I'm still in 2nd place to motor bike and cars despite deliveroos advancement to be Eco Friendly. It's good side job but wouldn't recommend as main job, at least until they either get rid of vehicle priority or you got a car/motor bike, if you got one of them, you can lice off the money you make from here
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4.0
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Active
Bike Courier (Former Employee) –  Bristol, Bristol13 December 2019
You get to choose your own hours,so work/ life balance is not a problem and as a bike couier, you can be on your bike for hours so if you like riding your bike this is the job for you.
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5.0
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Fun and productive
Call Centre Supervisor (Former Employee) –  Dulwich, Greater London11 December 2019
Great place to work fun and competitive and focused. I would recommend it as a great place to work.
Great benefits for employee's flexible starting times.
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1.0
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Poor hours, anti-social work
Rider (Former Employee) –  Chichester, West Sussex8 December 2019
Limited available hours, cyclists competing with drivers on motorbikes and in cars, limited communication with company. Harsh working environment at times. Neither love nor sympathy from customers, company or general public
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3.0
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Good
Rider (Current Employee) –  London, Greater London6 December 2019
Flexible working, salary is ok for a side job but not enough to cover living costs. I collect orders from restaurants and deliver to customers around London.
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1.0
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changed for the worse
Delivery Person (Former Employee) –  Dulwich, Greater London5 December 2019
Worked as a cyclist courier, watched as they slowly tried to edge out the cyclists in favour of motorcyclists and drivers. I refused to change my contract and after an app failure on one evening (after working for almost two years with no issue) i was fired with no further explanation or way to contact management. Don't waste your time here if you are a cyclist.
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Overall rating

3.4
Based on 757 reviews
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3.6Work/Life Balance
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