Sales Assistant (Current Employee) – Manchester, Greater Manchester – 16 June 2018
Massive problem with organisation, managers always coming and going, inconsistency in rotas. Sometimes not a lot to do but when it is busy its not too bad. More enjoyable when you get along with other staff. Picked up good communication skills and it's often quite hands on.
Cafe Assistant (Former Employee) – Cheshire – 12 June 2018
Whilst working here it was constantly understaffed , rotas changed without being told or put in for overtime without being asked ! Usually put on one area all day i.e potwash , on your own aswell as expected to run food clear tables etc . Breaks un paid and dont get any break unless you work 6 hours or more which is a joke . Only allowed tap water and air con was barely working even in summer . Managers always seem to be in meetings or to busy to be on the unit and dont seem to have time for the staff . Have to wait atleast 4 months before you recieve your discount card . Also ran very unprofessionally
Retail Assistant (Former Employee) – Bromley – 6 June 2018
Everyone was really friendly and sociable. I worked with a really good group of people and they were a very understanding employer. The managers were very kind and I got on with the people I worked with.
Sales Advisor (Former Employee) – Portsmouth – 5 June 2018
The stresses of retail within the current economic climate has had an impact on the working environment. Working within the teams is fun and there is a sociable aspect of working in a large store and a lot of fun can be had with customer facing roles at times as well as socializing during breaks and outside of work. Most management do a fantastic job and you get support most of the time from sales managers. Cuts to budgets has really reflected head count and so staff motivation and happiness does seem low.
Wages for more responsible roles is next to nothing and the wage gap is getting smaller.
Staff discount on items and access to other employee benefits
'MANAGEMENT' is ridiculous. Accuses you of not coming in for shifts when your rota has been changed last minute and have no mentioned anything to you ONCE. (Happened at least 4 times now) having a meeting about it. ONLY ONE week of rotas and if you mention anything you ill be told 'I dont sort the rotas around your life' Hardest part? THE BOREDOM.
sales advisor (Former Employee) – Chester – 5 June 2018
I enjoyed working here because it allowed me to communicate with customers on a personal level, helping them with personal needs. The working environment was good because all staff were friendly and helpful.
Sales Advisor (Former Employee) – Westfield – 30 May 2018
Working at Debenhams was a very pleasant and enjoyable experience for me because the duties and responsibilities were very straightforward and training was always provided. Something that I particularly liked was that the management was very flexible with working hours and always tried to accommodate my needs around my work.
Sales Advisor (Current Employee) – Liverpool – 25 May 2018
The company is fine to work for by the rate is minimum wage and there are no benefits. Most sale assistant roles are part time and they will spread them out over many days so they don't have to give you any breaks therefore it'll seen like you're there all the time.
Sales Advisor (Current Employee) – Worcester – 24 May 2018
In my time at Debenhams I have felt that its a good place to work, not without its faults but what place isn't. A typical day at work for front of house staff consists of serving customers and keeping the shop floor tidy also keeping track of stock and dealing with returns. At Debenhams I have learned Great customer service skills and people skills. management are generally good with few exceptions but over all acceptable. Hardest part of the job would be dealing with members of the public who are upset or even angry. however I do enjoy working in the friendly environment that they have built there