Avoid at all costs, wouldn't return if they paid me double!
Counter Manager (Former Employee) – Derby, Derbyshire – 4 April 2018
Worst management team I have ever come across in over 5 years of retail. Derogatory, belittling and vile towards staff members. No support or someone to talk to when feeling down as the whole management team are one big clique. If one member of management decided they did not like you, then you had screwed it with the rest of them. Even had one manager say on my first shift she didn't like me as 'there was just something about me'. Dreaded going to work every single shift and would count down the hours until breaks or home time. No praise given when you hit your targets or opened a credit card account for them, but were quick to name and shame if you struggled to do so. Raised a grievance with the store manager over one particular employee which was completely ignored. Can't quite believe they've got away with their behaviour for so long and that this hasn't been picked up on by regional managers. Overall an absolute shambles of a work place, leaving staff feeling bullied and afraid to speak up when they are not happy.
Paid extra 30 minute break and 25% discount staff card
Everything except the discount