The Free Membership was the best part of it
Food and Beverage Assistant (Former Employee) – Enfield, Greater London – 6 April 2018
Their biggest problem is their motto (pasted on the wall) - which is: members are our VIP. Every customer-based establishment has it's downfalls with patrons, but this truly is a joke. And the worst part is: it's condoned by the company. Don't expect managers to look out for you if you're getting verbally abused or put down as a human-being by DL members - because their cappuccino isn't hot enough.
I would describe this job as intense. It's like 'Hells Kitchen' on a bank holiday, half-terms or when football matches are on. And the company would rather use Tennis Coaches or Personal Trainers who are working on the day; to help out at the bar - as opposed to putting more Food &Beverage team members on the rota on a busy day (their budget saving scheme). The work truly is never-ending and way too much details to execute for hygiene + Health & Safety audits.
If you're working here full-time, prepare to not have a life outside of it. And it seems to get worse as you go higher up the ladder.
But if you feel all of this will be worth it for a free Leisure Club membership, go for it.
Free membership, some kind managers, different set-up to usual bar and restaurants (outdoor swimming pools)
RUDE members, some stuck up personal trainers, feels like working at Starbucks with the endless long queues for coffees