Lifeguard (Former Employee) – Weybridge, Surrey – 19 October 2018
Two faced managers and lying of how good the company is a regular occurrence, promises of expansion and job opportunities but these are generally false promises for most. The department managers/directors should be ashamed of theirselves for the treatment of its staff.
It’s very clicky and the office lot often order pizza and coffee and don't allow any other departments to join in or bond. Senior Managers can't do a simple rota which leave alot of very unhappy staff plus they will manipulate the rota to suit their personal lives and whats is best for there "Friends and Favorites" so we suffer.
Managers are self-obsessed with hitting unrealistic targets and the workers suffer, if you say something you are singled out and attacked like a pack of wolfs and you are and will be made out to be a liar at any costs.Management bangs on about how the rules need to be stuck too, yet they are the ones who bend the rules to please people. The help you receive is laughable at best and if it doesn't suit them then it simply doesn't happen.
Don't be fooled into thinking you have opportunities to progress in the company, these are held for managers "friends" and some roles are filled with people who are clearly not suited for the role. They promised so much but only delivered disappointment. Always being give more and more but not allowed any help. ( only get help if your one of the hand picked) they take and take and take and will give nothing back not even a thank you. They talk the talk but they cannot walk the walk. Your just a number to them you’re not even considered a humanmore... being as far as they are concerned. I can remember literally crawling out of the end of my shifts on numerous occasions as i was just so tired I could never use their facilities not even for a simple swim/gym again as I was just too tired after my shifts.
This saddens me to write this, i was in tears after i was unfairly dismissed for something i didn't do there and then later banned form there site.
I never write bad reviews but I feel that this is a must.less
F&B Supervisor (Former Employee) – Sidcup, Greater London – 7 October 2018
Expected to do overtime without pay, simply put if you face fits you'll be okay. No work life balance at all. One perk was the people I worked with. Walk in and be expected to pick up everything with more or less no support from upper management who were more concerned about fudging targets to get there bonus. Zero training provided with no career progression. Free gym membership but with no time or want to use it
Food and Beverage Assistant (Former Employee) – Enfield, Greater London – 4 October 2018
They put out an ad for ' Food & Beverage Team Member', but what they actually want is a professional slave to the trade. Or rather to its members. DONT ever work here if you have low self-esteem; because I guarantee you will be attacked for many, many reasons; by members who forget they're in Enfield and instead, think they've stepped into The Ritz.
You're expected to be a babysitter to their wild children and a robot who functions like lightning - when management only puts 2 workers in the cafe max (with no regards to how busy it gets, especially when members all come to the till at once after a class).
And amongst all this, you have to hear constant moans from them of "unacceptable service at a premier club" - when they dont get their way.
You wont be able to escape them, as they will be back everyday and test your sanity.
But as bad as it is from the members, the worst part is treatment you get from COLLEAGUES in other departments. It feels like being back at school with cliques and they're just as terrible as members with their whininess. Doesn't feel like you're part of a team at all.
Shame they way this place looks doesn't resonate with the people in it.
Receptionist (Former Employee) – Finchley, Greater London – 23 August 2018
It’s an amazing place to work at, I developed a lot of new skills there working with customer and I was able to utilise my existing skills as well. There is a lot of support available for everyone and I am proud to say that I was able to make use of all of that during my time at David Lloyd.
A MASSIVE lack of support and recognition, staff are just numbers and are unimportant to those in Head Office.
Operations Manager (Former Employee) – Kingston upon Thames, Greater London – 15 August 2018
A few of my responsibilities were as follows
Maintaining the pool/spa and ensuring all checks and any maintenance issues were completed, Oversaw H&S policies were being adhered to, recording and monitoring all costs relating to my targets and budgets, reviewed PMV and PPM works ensuring certificates were up to date and available
I was expected to work over my contracted hours without any overtime pay and give up days off if necessary. The Hierarchy make decisions from the top but never visit or ask for feedback from the staff that it has affected. The only positive i can extract from my time at DL is the friendships i have made.
Chef and kitchen porter & maintenance assistant (Former Employee) – Hatfield – 3 August 2018
Horrible place to work. Undervalued and pushed there staff way to hard bullied staff into working more hours with no benefits or incentives and would overlook lower staff members being bullied and threatened by mangers (and that was at the hed office branch) made me extremely ill due to stress and other things and then fired me when I made a complaint to the DM
Food and Beverage Assistant (Former Employee) – Exeter – 2 August 2018
Terrible working environment, unorganised and constant lack of respect and support from general manager. Understaffed majority of the time and staff turnover embarrassingly high. I witnessed on too many occasions staff breaking down into tears because they just could not cope and I watched while general manager continued to do nothing other than blame his hardworking staff. Since I have left it has just continued to go downhill. It really is a shame because it’s a brilliant club with great facilities and amazing, friendly staff.
FOOD AND BEVERAGE ASSISTANT (Former Employee) – Heslington – 3 July 2018
As David Lloyd is a gym, the customers are regulars and are therefore often very friendly with the staff. The position included keeping the restaurant tidy and clean, taking orders, operating the espresso machine, opening and closing the restaurant, cashing up the tills.
Worst management ever and extremely unprofessional, Otium services (the company you work for if a cleaner here) are a joke, been rubbish and no help since very first day. Only good thing was the money but even then it's only minimum wage. Pathetic excuse for a company. Glad to not work for them anymore.