DHL Employee Reviews

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Sales Support
Sales Administrator (Former Employee) –  BRistol24 July 2018
Good place to work, nice people, job entailed driving around meeting customers and giving general day to day support.

Was lucky enough to work with some lovely people who made the job more enjoyable,
Pros
None
Cons
none
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They pay you for what you do. Fairly good employer.
warehouse worker in the shipping department (Current Employee) –  Greenwich, Greater London18 July 2018
They pay you for any extra as overtime, antisocial hours - night shift. They pay always on time. You can take break when you need and eat or just chill for a bit.
Pros
Secure job
Cons
Boring physical work
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Lacking a real, driven management structure
First Assistant (Current Employee) –  Birmingham, West Midlands18 July 2018
Management really will be the downfall to this company. From small things such as employee queries to being subject to incorrect payments, management always seemed as clueless as the person seeking help from them.
Pros
overtime more a less every time requested
Cons
insufficient pay for the work carired out.
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At the moment the Bury depot is experiencing difficulties, I’m hoping within the next couple of months. These problems will be resolved.
HGV Class 2 Driver (Current Employee) –  Bury, Greater Manchester17 July 2018
For such a big company, the Bury depot is disorganised. Routes not ready on time. Drivers can be waiting up to 4 hrs, before route is ready. Then still expected to do a ten hrs drive.
Pros
Good benefits
Cons
Long hour waiting for loads.
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Yes, lovely place to work.
FLT Driver, Warehouse Operative (Former Employee) –  Trent17 July 2018
I have enjoyed working there. all staffs very helpfull. Every process has taken care of very nicely. Health and safety was good. They do have a good training matrics , follow up good.
Pros
Discount on certain products
Cons
No everything is open and shut.
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Great workmates and staff
Driver courier (Former Employee) –  Sheffield16 July 2018
Enjoyed working for dhl but at 70 years of age my wife thought I should be slowing down a bit. You have a set route every day. They will listen to you if you have a problem at work
Pros
Plenty of socialising organised by dhl
Cons
The hours can be a bind if you're on a late shift pattern
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Management Team is excellent
Oman as Finance Supervisor (Current Employee) –  Oman16 July 2018
Overall nice company to work. As due to limited job upgrade looking for better Personal & Financial prospects. Ready to relocate in UAE. I am married.
Pros
Team motivating events
Cons
Better Job Opportunity
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Big expirence
Team Leader (Former Employee) –  Wellingborough, Northamptonshire12 July 2018
Dhl allowed me to give huge expansion. It was my first work in england and I started from the basics. During 4 years of work, I was being a position of team leader and manager. We were helped to work under the pressure of time and in stress situations.
Pros
Cscs courses
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Reasonable work ethic. Managers helpful
Warehouse operative/ Reach truck driver (Former Employee) –  Bedford12 July 2018
I liked working regular hours , Worked on permanent earlies that suited my lifestyle. Busy and productive environment.
Management are fairly good.
Pros
Choice of shift.
Cons
being compulsory told to stay on for longer hours at short notice and not being paid overtime rates
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A Good Company Overall
Senior Information Management Expert (Current Employee) –  Milton Keynes, Buckinghamshire11 July 2018
Overall a good company to work for, however, they view things in terms of roles and not people, which is common these days. This does mean that you are a definite cog in the machine and therefore DHL are reluctant to move you, especially if you are vital to a process.

Management Structure is notoriously unstable and your reporting line can be upended as the wind changes

Most people are routinely underpaid, overtime is not a thing, in the past the counter to this was that the bonus was exceptional and in recent years this has been less and less true.

There is a well known and used trick to advance in DHL. Leave and come back 2 years later on twice the pay.

That having been said, day to day line management is exceptional, the work culture is fantastic and there is a genuine sense of camaraderie throughout the organisation.
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Shocking
Customer service Administrator (Former Employee) –  Tickhill, South Yorkshire10 July 2018
Absolutely shocking place to work!!
It is very group orientated and if you come in without knowing anyone you feel lonely. There and no rules or health and safety procedures followed correctly either.
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Good workplace
Stock First Line Manager (Current Employee) –  Bedford, Bedfordshire9 July 2018
Huge opportunity to grow and in a short amount of time, the culture is very engaging and supportive and staff engagement is very highI. find that people enjoy going to training courses because it gives them the opportunity to get away from it all, your everyday work a chance to distressed but all and all training is very good.
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average company
Lgv driver (Former Employee) –  Bury St. Edmunds8 July 2018
average company steady work poor management. Training poor chances of promotion poor. vehicle fleet is very modern and upto date. pay is average. Overall not too bad to work for.
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Extensive opportunities to learn
Customer Service Advisor (Former Employee) –  Berkshire6 July 2018
Extensive opportunities to learn.
Multi cultural enviroment in Global Forwarding.
Vast field for gaining expertise in multiple segments as DHL is a huge organization
Pros
Had the oportunity to make my way up
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Excellent Company To Work For
DHL - Data Analyst - JLR (Current Employee) –  Solihull5 July 2018
The pay structure to the management structure are excellent. Everyone is really helpful, you get to learn alot of roles and get to experience in alot of different areas.
Pros
Excellent Pay
Cons
Rotating Shifts
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Ok
Warehouse Operative (Former Employee) –  Worcestershire5 July 2018
Prace oceniam dobrze , zarobki satysfakcjonujące..
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Hard work, no security, stressful atmosphere
WH Operative (Former Employee) –  Bridgwater, Somerset4 July 2018
Uneducated management, unsafe place to work, no job security, not friendly staff - overall this is place as temporary solution for those who desperate for some money
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bad management
Express Courier (Former Employee) –  wapping4 July 2018
very bad management and lots of internal politics and corruption at a high level. self employed couriers are treated like slaves. little bit better off being employed by the company due to the union.
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it was an alright place to work.
Warehouse Operative/Packer (Former Employee) –  Coleshill, Warwickshire3 July 2018
The work place was good place to work. The managment people are really good they make sure you have got enough work for you todo during your shift. They make sure there is enough work so you are not standing around doing nothing on your shift.
Pros
gym on site
Cons
long hours
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Nice workplace with great management
Picker (Former Employee) –  St Albans2 July 2018
Pretty enjoyable workplace, management is nice and helpful, answers all your questions. Employees are treated with respect and kindness. Work was easy and not boring. Great for learning how to work with valuable products and operate basic computer software.
Pros
Great atmosphere
Cons
Awful conditions during summer
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Overall rating

3.8
Based on 12,565 reviews
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3.6Work/Life Balance
3.6Salary/Benefits
3.4Job Security/Advancement
3.4Management
3.6Culture