Friendly, supportive and team work
Operations Admin Team Leader (Former Employee) – Radlett, Stb Albans – 21 October 2016
A typical day's activities involved team briefing, reviewing inbound and outbound data and preparing management reports and updates, communicating with suppliers and stores on pre delivery advice and planning delivery volume forecast. I then liaised with National Planning Centre, provide them with figures for the delivery footprint and then communicate same to the Transport Department, management and the Warehouse. While dealing with the above, I also allocate time to resolve delivery queries in terms of timeliness and stock integrity with customers (stores & suppliers).
The work afforded me the opportunity to improved my leadership and problem solving skills as each day had its own peculiar issues that needed to be resolved. Furthermore, I learnt to improve my communication skills as I had to communicate with people at different levels.
The management were friendly, approachable and supportive. They provided me the opportunity and space to lead my team and offered the necessary feed back. The business environment was like a family due to the cooperation of my my co-workers thereby enhancing the team spirit within which we operated.
The hardest part of the job had to deal with the shift work. Due to my leadership role, I often had to work at very unusual hours, sometimes starting work at 2 am.
The most enjoyable part of the job was in assisting in resolving stock issues, providing customers (suppliers and stores) with quality customer service and saving the company liability cost for poor service..
Friendly work environment