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DHL Employee Reviews

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United Kingdom2,736 reviews
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3.0
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Sexism cronyism and favoritism.
Inexperienced management who love nothing better than to blow their trumpet and belittle colleagues who take initiative for the right reasons or question their personal moronic logic.

If your female, you'll get light work and if your a "yes man" you'll get preferential treatment.

It's not about quality but quantities, so If you stack three cases of drinks on top of a box on chocolates they'll turn a blind eye to it instead of addressing the issues and rectifying it.

No standards in this place so if you have any you'll have to work twice as hard to satisfy your own conscience.

Hard working and decent people, whom mean well.. will and do in time become demoralised and depressed by the structure and operations of this warehouse.

I must stress DHL as a company are excellent but are let down by their poor lower management team, which is a shame.
Pros
4 on 4 off
Cons
Most things
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1.0
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Unprofessional, unmoral management, bad environment, we are just numbers, they don't take the minimum responsibility for they employees, dont like to work with them
Pros
nothing
Cons
unmoral athmosphare
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5.0
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Best place I’ve worked! The management and supervisors are actually pretty nice people! Plenty of opportunities to move up or get trained, get on the ramp!! Best job ever! Thanks dhl for the experience!
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1.0
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This was one of the worst jobs I’ve experienced in my 15 year work experience as they have a very fast - paced dynamic where you’re constantly put under pressure. Sometimes they expect you to ignore breaks and do unpaid overtime as well. The absolute worst. I would personally never recommend this company to a friend and would never work there again. Period.
Pros
There are none
Cons
Too many
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1.0
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Worked every shift they was stuck/short of workers. The employees that done the damages to goods by not securing truck loads of goods are still employed and the employees that was the hardest working most reliable and dependable have been sacked due to bum poking bosses. All lazy employee's still employed n hardest working employee's sacked. New management are bum fiddler's
Pros
None
Cons
Bend over and let them train your bum n leave it dripping you'll keep your job
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2.0
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Usual day and DHL NEXT is putting a box on the truck then fighting against incompetent/malicious planning to try and get some time with your family before you go back out. DHL aren't really your employer its NEXT that make every decision and they couldn't care less about the divers. Boxes are almost always dangerously over loaded and if they cant fit everything on in the warehouse its left to the drivers to try and fit it on. Supposed to be a maximum of 11 hours planned per day but often this can get nearer the 15 hour mark which is alot when you consider the intense manual labour from taking sofas and heavy units up high flat stairs all day. Salary is better than most places but to get an overtime rate you have to do more that 208 per month.
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5.0
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It’s a bit heavy at the beginning until you get to know your route
Friendly office team and ready to help

Good pension scheme and sometimes we get some bonuses

Pros
Free coffee
Cons
Long hours
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2.0
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Lack of communication between management and staff on the shop floor.
No clear plan how to make the Job easier deliberately try to provoke trouble between other members of staff and management
Cons
lLong Hours
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1.0
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Management treat you like a Peace of dirt on the bottom of your shoe if you ain’t a yes sir type of person they will have it in for you from the start
Pros
Good staff
Cons
Working for dhl
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3.0
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This job has the potential to be great if the culture was different. Workload is hard but still achievable most days and the money is more than fair considering they provide vehicles and fuel, with all payments accurate and on time. However, if you are the type who needs to feel appreciated, dont apply. You could clear your route every day but on return to the depo, you wont be thanked and trust me, they will find a reason to pick fault, even something as simple as moaning where you parked the van up even if you have parked it there with no problems before. Ironically, the Senior Management are fair and pleasant so it is a mystery where this culture comes from. Bottom line, if you just accept half the staff are not happy and are taking their unhappiness on someone they can (ie an agency worker) then youll be fine because the job on the whole is easy and reasonable money for what you do and the benefits you get. Remember, you only have to put up with them for an hour a day, the rest you can laugh out on the road.
Pros
Friendly hard working coworkers and Senior Management, you get paid for the hours you do
Cons
Attitude to agency workers is beyond disrespectful at times, middle management will have you out the door if you express concerns
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5.0
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DHL is more than one company, dhl is split up ,dhl supply chain, dhl international dhl trade team, dhl global, dhl .u.k mail and others to,and some contracts are better than others, on dhl supply chain and trade team watch out for a fixed salary you can do lots of unpaid overtime with break and p.o.a .some will be steady and keep you to your 48 hour week ,I work for dhl international, and it's great in all ways
Pros
Pay rates with time and a half overtime
Cons
Not a lot of overtime its 40 week
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3.0
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it was good at start but if I needed any help when I was stuck they use to help me but it got longer down the road and they wasn't helpful the agency was very rude
Pros
helpfully
Cons
could be better
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5.0
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DHL is a very special place to work. Fast paced and friendly environment to work. The ability to serve our customers through the service we provide is exceptional.
Pros
Friendly environment
Cons
Can be demanding
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1.0
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As a self employed driver I was expected to complete between 100-200 drops a day, start at 6am sometimes still out at 10pm.
Poor management allow no room for error you will be scrutinized for everything you do from what you wear to a parcel you delivered a month back, you will be fined for being out of your delivery window "£75" per drop, using paperwork if the scanner fails, miss paid deliveries 10:30 12:00.

You typically can expect to be stuck in the warehouse for upto 4 hours waiting on parcels to arrive that won't appear you do not have a say as to what you take you must take whatever comes in you will not get breaks holidays do not happen charged for finding a cover driver, management within the Livingston depot do not have a clue how to run the place and are consistently abusive if you disagree with them in anyway shape or for you will be threatened with your job.

I would not recommend this job to anyone there are better companies to work for.
Pros
Pay
Cons
Extremely long hours, poor management, no work life balance
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4.0
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I worked for DHL for 15 years and received sorry with development from agency driver to operating manager in that time. I find the company are very good at talent spotting and will develop and advance within the business where possible
Pros
Development and promotion
Cons
Pay could be better
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3.0
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poor behaviour of management but nice people to work with, you can get some experience at all levels, pay could be higher for amount of responsibility.
Pros
experience
Cons
Management
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5.0
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great team work, plenty of oppitunetys to advance in the company. enjoyable place to work even though it is hard work the company allways looks after there work force very well great place to work
Pros
great pesion, and other beneifits
Cons
sometimes long hours
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3.0
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Well paid job but when u have a young family they are impossible to deal with and very slow in reacting to the change in ur circumstances. Also they are too driven by numbers and picks instead of realising its also hard work not being a robot
Pros
well paid
Cons
not family oriented at all
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2.0
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The managers are friendly, the staff are mostly friendly, however the actual work itself is painful! And by that I mean, if you like complex this will be a massive disappointment!! In the end I got another job and left. I was as in the warehouse. Safetymassmassive thing there
Pros
Friendly staff
Cons
Brain cell destroying boredom!
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4.0
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My time at DHL was very good, I learned quite a bit when I was there .The only reason I left is because I got a call to join the army and it was something I have always wanted to do
Pros
N/a
Cons
N/a
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1.0
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I worked on the Tradeteam contract at Burton brewery, the management are clueless, can’t be trusted and they’re forever trying to catch you you on everything you do... you only had to break wind in the wrong place and it was a disciplinary/investigation. They spend more time making clueless people management than actually caring about drivers or the working conditions.
Pros
Pension
Cons
Like being back at school
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