4 matching questions
The process starts with applying on Indeed followed by a telephone interview. If successful you would then be invited to a face to face interview.
Step 1 – Apply
Applications for all of our vacancies are made via our online application form or you can upload a copy of your CV. On the application form we ask for information like your contact details, email address and CV, so it’s a good idea to have all this to hand.
Step 2 – Telephone Interview
If your application is successful you will receive a telephone call from our recruitment team to take part in a telephone interview. The telephone interview gives us the opportunity to gain a greater understanding of your experience and skills. It also gives you the chance to ask us any questions regarding the role.
Step 3 – The Interview
If you are successful at the telephone interview, we’ll invite you to attend a face to face assessment centre. The assessment may include the following stages:
Introduction to CXP
Ice breaker exercise
Skills based testing
One to one interview
We’ll be keen to explore your interest in the role, your fit with our values and the key skills needed for the role. Where you can you should look to provide evidence of your core competencies by quoting examples of when, why and how you have demonstrated certain skills in the past. This lets our interviewers quickly assess your fit for the role. Also, to allow us to progress your application quickly it is critical you bring supporting documentation like your passport, which verifies your right to work in the UK and driving licence or bank statement, which verifies your current address.
The training hours differ between each campaign. Training is usually between 1 and 2 weeks.
What should you wear to an interview with Customer Experience People?
We request each candidate to dress smartly when attending both assessments and final stage interviews