Customer Experience People
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Interviews at Customer Experience People

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4 matching questions

The process starts with applying on Indeed followed by a telephone interview. If successful you would then be invited to a face to face interview.

Answered by Customer Experience People16 May 2019

Step 1 – Apply

Applications for all of our vacancies are made via our online application form or you can upload a copy of your CV. On the application form we ask for information like your contact details, email address and CV, so it’s a good idea to have all this to hand.


Step 2 – Telephone Interview


If your application is successful you will receive a telephone call from our recruitment team to take part in a telephone interview. The telephone interview gives us the opportunity to gain a greater understanding of your experience and skills. It also gives you the chance to ask us any questions regarding the role.


Step 3 – The Interview


If you are successful at the telephone interview, we’ll invite you to attend a face to face assessment centre. The assessment may include the following stages:


Introduction to CXP

Ice breaker exercise

Skills based testing

One to one interview

We’ll be keen to explore your interest in the role, your fit with our values and the key skills needed for the role. Where you can you should look to provide evidence of your core competencies by quoting examples of when, why and how you have demonstrated certain skills in the past. This lets our interviewers quickly assess your fit for the role. Also, to allow us to progress your application quickly it is critical you bring supporting documentation like your passport, which verifies your right to work in the UK and driving licence or bank statement, which verifies your current address.

Answered by Customer Experience People26 February 2019

The training hours differ between each campaign. Training is usually between 1 and 2 weeks.

Answered by Customer Experience People3 April 2019

We request each candidate to dress smartly when attending both assessments and final stage interviews

Answered by Customer Experience People2 April 2019
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