The process starts with applying on Indeed followed by a telephone interview. If successful you would then be invited to a face to face interview.
Does Customer Experience People allow for flexible working hours? Or are the hours set?
Generally the hours are set however you can apply for a flexible working request.
What is the paid holiday policy like at Customer Experience People? How many days do you get per year?
Every employee receives 28 days holiday per year. Each requested holiday must be signed off by a Team Manager to allow the campaign to continue run smoothly.
37.5 hours is what I work but I always do overtime so glad that option is there I probably do an extra hour or 2 a week
The dress code at CXP is business dress Monday to Thursday, then Friday to Sunday it is casual.
Step 1 – Apply
Applications for all of our vacancies are made via our online application form or you can upload a copy of your CV. On the application form we ask for information like your contact details, email address and CV, so it’s a good idea to have all this to hand.
Step 2 – Telephone Interview
If your application is successful you will receive a telephone call from our recruitment team to take part in a telephone interview. The telephone interview gives us the opportunity to gain a greater understanding of your experience and skills. It also gives you the chance to ask us any questions regarding the role.
Step 3 – The Interview
If you are successful at the telephone interview, we’ll invite you to attend a face to face assessment centre. The assessment may include the following stages:
Introduction to CXP
Ice breaker exercise
Skills based testing
One to one interview
We’ll be keen to explore your interest in the role, your fit with our values and the key skills needed for the role. Where you can you should look to provide evidence of your core competencies by quoting examples of when, why and how you have demonstrated certain skills in the past. This lets our interviewers quickly assess your fit for the role. Also, to allow us to progress your application quickly it is critical you bring supporting documentation like your passport, which verifies your right to work in the UK and driving licence or bank statement, which verifies your current address.
The training hours differ between each campaign. Training is usually between 1 and 2 weeks.
The training hours vary dependent on the campaign. They are usually Monday to Friday 9am-5:30pm and last for either 1 week or 2 weeks.