Customer Experience People
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  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

18 questions

The process starts with applying on Indeed followed by a telephone interview. If successful you would then be invited to a face to face interview.

Answered by Customer Experience People16 May 2019

Generally the hours are set however you can apply for a flexible working request.

Answered by Customer Experience People27 June 2019

Every employee receives 28 days holiday per year. Each requested holiday must be signed off by a Team Manager to allow the campaign to continue run smoothly.

Answered by Customer Experience People2 April 2019

37.5 hours is what I work but I always do overtime so glad that option is there I probably do an extra hour or 2 a week

Answered 16 December 2019

The dress code at CXP is business dress Monday to Thursday, then Friday to Sunday it is casual.

Answered by Customer Experience People2 April 2019

Step 1 – Apply

Applications for all of our vacancies are made via our online application form or you can upload a copy of your CV. On the application form we ask for information like your contact details, email address and CV, so it’s a good idea to have all this to hand.


Step 2 – Telephone Interview


If your application is successful you will receive a telephone call from our recruitment team to take part in a telephone interview. The telephone interview gives us the opportunity to gain a greater understanding of your experience and skills. It also gives you the chance to ask us any questions regarding the role.


Step 3 – The Interview


If you are successful at the telephone interview, we’ll invite you to attend a face to face assessment centre. The assessment may include the following stages:


Introduction to CXP

Ice breaker exercise

Skills based testing

One to one interview

We’ll be keen to explore your interest in the role, your fit with our values and the key skills needed for the role. Where you can you should look to provide evidence of your core competencies by quoting examples of when, why and how you have demonstrated certain skills in the past. This lets our interviewers quickly assess your fit for the role. Also, to allow us to progress your application quickly it is critical you bring supporting documentation like your passport, which verifies your right to work in the UK and driving licence or bank statement, which verifies your current address.

Answered by Customer Experience People26 February 2019

Many company benefits including discount at leading retails, cinema tickets, cash back on holidays etc

Answered 27 May 2019

The training hours differ between each campaign. Training is usually between 1 and 2 weeks.

Answered by Customer Experience People3 April 2019

The training hours vary dependent on the campaign. They are usually Monday to Friday 9am-5:30pm and last for either 1 week or 2 weeks.

Answered by Customer Experience People3 April 2019
Please note that all of this content is user-generated and its accuracy is not guaranteed by Indeed or this company.