Customer Experience People
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Customer Experience People Careers and Employment

About us
Who We Are…

Our leaders are steeped in the customer management industry. We have worked as outsource service providers as well as working on the “inside” for some of the most respected business brands. We are an agile and personal mid-market provider with big corporate experience. We have vast experience of industry best practice, as well as the
 – more... ‘what not to do’ that goes with experience.

Over the years we have worked with many of the world’s biggest brands. Our expertise means that your customers will be taken care of with skill and dedication. When your customer speaks with us you can be sure that your brand will be represented in a highly professional manner, and in a tone that is perfectly tuned to reflect your brand and your brand values.


We are big on quality, big on compliance and are authorised and regulated by the Financial Conduct Authority.


What We Do…


In simple terms we have customer conversations whether that be over the telephone, by e-mail, web chat or social media enabled channels. We use our experience to win new customers for our clients then looking after these clients whether it be by providing specialist support, general customer service or more specific customer lifecycle services.

As an owner managed multi-channel customer management business we provide a very personal service to our clients and their customers.

Coupled with our agile mid-market approach gives you what you need when you need it. This agility means we can work with you to progress at your pace on the journey you are about to start on. Come and talk to us.
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See Why Join Us

What is it like to work at Customer Experience People?

4.1
Work/Life Balance
3.8
Salary/Benefits
3.9
Job Security/Advancement
4.0
Management
4.0
Culture

What are people saying about the leadership at Customer Experience People?

What did candidates say about the interview at Customer Experience People?

Interview experience
Based on 12 interviews
Average
Interview difficulty
Based on 12 interviews
Medium
Interview process length
Based on 12 interviews
About a day or two
See Customer Experience People interviews