Who We Are…
Our leaders are steeped in the customer management industry. We have worked as outsource service providers as well as working on the “inside” for some of the most respected business brands. We are an agile and personal mid-market provider with big corporate experience. We have vast experience of industry best practice, as well as the – more...‘what not to do’ that goes with experience.
Over the years we have worked with many of the world’s biggest brands. Our expertise means that your customers will be taken care of with skill and dedication. When your customer speaks with us you can be sure that your brand will be represented in a highly professional manner, and in a tone that is perfectly tuned to reflect your brand and your brand values.
We are big on quality, big on compliance and are authorised and regulated by the Financial Conduct Authority.
What We Do…
In simple terms we have customer conversations whether that be over the telephone, by e-mail, web chat or social media enabled channels. We use our experience to win new customers for our clients then looking after these clients whether it be by providing specialist support, general customer service or more specific customer lifecycle services.
As an owner managed multi-channel customer management business we provide a very personal service to our clients and their customers.
Coupled with our agile mid-market approach gives you what you need when you need it. This agility means we can work with you to progress at your pace on the journey you are about to start on. Come and talk to us. – less
What is it like to work at Customer Experience People?
Competitive, Friendly Enviroment
Written by Sales Advisor (Current Employee) from Glasgow City Centre, Glasgow on 13 January 2020
Worked here for over a year and have enjoyed it from day one, you get the support required and making sure you come in to enjoy your job.
Friendly and fun environment and you will get on with everyone :)