Coventry Building Society
3.9 out of 5 stars.
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Coventry Building Society Careers and Employment

About the company

  • CEO
    Mark Parsons
  • Founded
  • Company size
    1001 to 5,000
  • Revenue
    £500m to £1bn
  • Industry
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We were not able to detect your location. You can browse through the 9 job Coventry Building Society has to offer

Mortgage Business Development Advisor


£19,190 - £21,770 a year

4 days ago

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£43,000 - £53,000 a year

6 days ago

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Technical Specialist - Cloud


£34,000 - £44,000 a year

6 days ago

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IT Project Manager - Infrastructure (12 Month FTC)


£45,000 - £50,000 a year

6 days ago

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Infrastructure Engineer - WINTEL


£32,800 - £45,000 a year

11 days ago

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Saturday Customer Service Assistant


£8.72 an hour

30+ days ago

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Senior SOC Analyst


£42,000 - £52,000 a year

30+ days ago

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Senior Specialist - Internal Communications


£40,000 a year

30+ days ago

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Saturday Customer Service Assistant


£8.72 an hour

30+ days ago

View job
There are 9 jobs at Coventry Building Society
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Customer Service

2 jobs

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Salary estimated from 84 employees, users, and past and present job advertisements on Indeed.


Senior Manager
£65,180 per year
Contract Manager
£51,972 per year


£31,271 per year
Branch Manager
£25,661 per year
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Rating overview

Rating is calculated based on 63 reviews and is evolving.


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Work-life balance


Customer Service Advisor in Bristol City Centre, Bristol
on 6 May 2020
Can be demanding at times but not target driven which is a plus.
Not very good if you have any pre existing illnesses regarding time off. They terminated my employment after 5years of working there, because I was off with Anxiety and depression which was a road my manager had caused me to revisit !!! I also have Epilepsy and anytime off I had as a result of a seizure still counted towards the sickness Policy. They have a very strict policy.
savings advisor in Coventry, West Midlands
on 3 November 2020
Working in the contact centre you’re just a number
Very low pay with false promises of earning potentials. So much is expected of you and new training and new elements added on - no extra pay. Management only care about themselves, the work is monotonous and you’re treated like you’re in big brother. Hidden targets yet the advertise No targets role. They’re trying to sell a dream in the interviews as the turn over of staff is SO high.
Customer Service Assistant in Coventry
on 13 August 2020
Poor pay and long 6 days working
Poor pay and long 6 days working due to having to work overtime on a Saturday. Older staff were treated better and got special treatment compared to new ones. Poor management and poor training opportunities.
Mortgage Co-ordinator in Binley
on 14 July 2020
Awful place
If you apply for a job in the call centre be prepared to get no further unless your face fits! Management have poor under standing of mental health issues and are only out for themselves. If you are in the “boys club” you can expect to get far. Boring and repetitive job with no light at the end of the tunnel and no other responsibilities other than answering the phone all day long! The good thing is you can work up the accreditation and end up with a good wage and the staff are lovely.
Customer Sales Assistant in Leamington Spa, Warwickshire
on 8 June 2020
Productive and fun workplace
A typical day at work includes face-to-face interaction with customers dealing with their transactions and transfers. This job is fast-paced, fun and you always have something to do. The hardest part of the job is having to learn the information that comes with the job so that you give the right levels of customer service.
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Questions and answers

People have asked 13 questions about working at Coventry Building Society. See the answers, explore popular topics and discover unique insights from Coventry Building Society employees.

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Interview insights

Insights from 36 Indeed users who have interviewed with Coventry Building Society within the last 5 years.

Average experience
Interview is average
Process takes about two weeks

Interview questions

The values of the company and any experiences or encounters that you have had where you have had to deliver customer service.

Shared on 8 June 2020

Tell me about a time when you have influenced a senior stakeholder.

Shared on 29 March 2018

Competency based

Shared on 16 February 2018
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