Worst management I’ve worked with
I don’t know whether it was because it’s a new opening or what but the Cosmo I worked at was atrocious. Honestly where do I start? It opened in mid December 2017 and we were offered fantastic training really thorough I must admit and because it was new I got to know the people I’d be working with really well so I gained some good friendships, with some really nice people.
That’s about where the positives end, our ‘restaurant manager’ assured us he had tons of managing and hospitality experience and would be on hand to help when needed. When it comes to actual service allhe does is stand at the door and over fill the restaurant, he doesn’t know how to handle a heavy costumer flow, it actually shocked me how awful he was I’ve never met anyone so unprofessional in my life. It’s a busy restaurant so of course you’re expected to work at a certain pace, but they just don’t have enough staff for the amount of people they’ve hired. Also a lot of favouritism within Cosmo, if you’re not ’friends’ with management you’re very much left outside the loop.
Senior management was even worse, it’s like whoever hired the management team handed a restaurant to a bunch of children with no experience whatsoever, everyone running around like headless chickens, asking us to refill out new starter forms over and over, no organisation or communication between departments. The work you do is not worth the money you earn you could easily go down the road and earn more money and be appreciated for what you do.
Free lunch from the buffet, nice people to work with
Long hours, terrible pay, atrocious management