Cornwall Hospice Care Employee Review

View all Cornwall Hospice Care reviews

Job Work/Life Balance
Job Security/Advancement
Job Culture
Good charity shame about the work place
Retail Assistant (Former Employee) –  Cornwall2 May 2019
Very good charity and a fantastic cause let down by a retail sector whose objectives are quick fixes sound bites and paying out for outside agencies to paper over the faults. The work is hard in the larger shops and no one is given any time to concentrate on customer service or requirements. They expect a lot from all staff paid and non paid and give little back except to be critical of the work carried out. New retail structure has meant massive changes and the dust has not settled down. Those who work at the coal face are dedicated and passionate about the hospices and what they represent. This is not reflected higher up and the trustees and executive team appear to be ambivilant or totally dis interested in their basic staffs concerns. That said knowing the good that it does compensates for the bad leadership across the board.
Good Cause
Bad management
Was this review helpful?Yes 12No 1Report

Other Cornwall Hospice Care Employee Reviews

Job Work/Life Balance
Job Security/Advancement
Job Culture
clueless orgonisation
retail member (Former Employee) –  Cornwall26 September 2019
Quite possibly the worst charity that you could work for not just in Cornwall but the country. The senior management retail team have no clue what so ever in how to run a retail sector or how to manage people.
The floor staff at shop and warehouse level are excellent however they are severly let down by the stupidity and cluelessness of the management team.
They treat people like dirt on the bottom of your shoe and have been getting away with it for some time now. If you even dare to give a different opinion to the one they have you are pushed and bullied out of the door never to be seen again with a completely different explanation given to your colleagues as to where you have gone.
They spend a large quantity of the charities money on managament with the floor and warehouse teams getting no bonuses or reward for the hard work and extra hours they put in. The volunteers are not even considered or mentioned for all the hard work they put in.
Only pros of working for this company is leaving and going else where it will do your mind set and work life the load of good. They have a logistics manager who doesn't know his way around the county or the main site as he doesn't come out his office long enough to see what's going on. Yet they are paying ridiculous amounts of money to these people who have no experience or know how of the business.
As I said apart from the floor staff, warehouse and shop teams and the many dedicated volunteers there is no reason to want to work for this terrible company.
Avoid at all costs is all I can say.
shop and warehouse staff and volunteers
everything else.
Was this review helpful?Yes 7NoReport
Job Work/Life Balance
Job Security/Advancement
Job Culture
A Cautionary Tale
Retail Sales Assistant (Former Employee) –  Truro, Cornwall30 July 2019
The retail arm of Cornwall Hospice Care was, without question, the worst entity I’ve had the misfortune of working for, an experience so irredeemably bad, that I would have deep misgivings about taking a job with another charity for fear of them operating in a similar manner.

Alarm bells rang almost as soon as I started, with the picture painted by the job description and at interview diverging significantly from the reality. The risible wage on offer wasn’t a problem in isolation, but was quickly revealed as an insult when combined with the extent of the labour expected by the company's cabal of flailing superiors, each seemingly in possession of a different, elliptical 'vision', with the store undergoing frequent overhauls that seemed to leave a bad taste in the mouth of staff & customers alike.

There was also a cavalier approach to health and safety, quite unlike anything I’ve encountered before or since, which I’d like to think has since been addressed. Mercifully, my time working for Cornwall Hospice Care was short, but it remains a cautionary tale; never again will I take an employer's description of their position at face value.
Was this review helpful?Yes 14No 2Report
Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at Cornwall Hospice Care. Our community is ready to answer.

Ask a Question

Overall rating

Based on 24 reviews

Ratings by category

4.0Work/Life Balance
2.9Job Security/Advancement

Cornwall Hospice Care Reviews by Location