Changed for the worse in recent years, due to over expanded poss? Just Never apparently listen to staff feedback, poor management at hd office in some areas. pay fair but no weekend enhancements. Direst sickness policy ever known in many years professional experience, which operates in denial over the coal face of its care workers, the contracted staff it still has, made worse by lack of reg staff & regularly on with 3 agencies, plus their own in-house one. Excellent lip service but concerns not addressed, chronic staffing shortages, inconsistent environment. Gd training & paperwork but patchy at ground level and felt dangerous working at times in past how its become. All not as appears alas. But Caring staff though!
Lovely residents & carers, home managers and some hd office staff you may have dealings with in training or payroll. .
Where to start...?..As it is now :/