Coral Employee Reviews

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Retail Job
Deputy Manager (Current Employee) –  Aberdeen, Aberdeen City7 February 2018
Typical day consists of taking bets and processing them, making sure shop is clean and tidy, communicating with customers.
Management can be quite demanding due to daily and weekly targets and there can be quite a lot of pressure on staff to reach those targets.
Hardest part of the job- dealing with customers form different backgrounds.
Most enjoyable part of the job- talking to regular customers.
Pros
Easy job during quiet days
Cons
Long hours and no life-work balance
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Fun workplace
Assistant Manager (Former Employee) –  London, Greater London5 February 2018
Learnt new skills, met new people and learnt a lot more about the gambling industry and authorative bodies than govern it.

Learnt about responsible gambling
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Busy, and fun
Asisstant Manager (Former Employee) –  Southampton, Hampshire3 February 2018
Great place to build up your customer service experience.
Great work, and staff communication network.
I've greatly enjoyed working in a busy place like that.
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productive
Assistant Manager (Current Employee) –  Bilston, West Midlands2 February 2018
excellent learning advantage from customer service to management. opening and closing the premises end of day and week calculations and paperwork. taking and translating bets. setting shop up ready for the day ahead general tidying and maintaining cleanliness. cash handling and banking procedures. resolving problematic situations. take conference calls and order stock, report maintenance issues ect.
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Productive and Fun Workplace
Assistant Manager (Former Employee) –  Whitechapel, Greater London1 February 2018
Everyone works as a team and individually perfectly. Management was very good. Your safety is always taken into consideration and the managers are always available to help you,making sure you know what you are doing and you are comfortable with your working environment.
Pros
Friendly Staff
Cons
Long Hours
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Operationally and corporately naive
Cluster Support Manager/Retail Manager (Former Employee) –  London, UK17 January 2018
As a retail environment, it is, without doubt, the most fun I have ever had at work. It is also the most abusive and toxic. The good days do not outweigh the bad.
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ok place to work
Assistant Manager (Former Employee) –  wides16 January 2018
was ok staff was friendly one of the women was nasty wouldnt help me my boss went off to another place where i worked was robbed
but over all the deputy manager was amazing she was a great women
Pros
it was inside
Cons
some of the scum that came in
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Enjoyable workplace
Customer Service Assistant (Former Employee) –  Bourne, Lincolnshire10 January 2018
Unfortunately i couldn't work there for a long period of time due to moving locations. There's many bad reviews on Coral but my experience was truly enjoyable i loved worked there meeting all sort of people and characters on the way.
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Productive workplace
Administrator (Former Employee) –  London, Greater London8 January 2018
Good workplace culture and good management. Skills can be developed with the help of the right people. The job was fun and enjoyable and so was the team.
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fun
Assistant Manager (Current Employee) –  London5 January 2018
The customer side of things is rewarding in this kind of job, but the overall management and the way the company runs as a whole is very poor. When your within your own shop its okay.
Pros
customers
Cons
anti social work patterns
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Great people and environment
Coral Cluster Support Manager (Former Employee) –  Ealing4 January 2018
I was a CSM for 5 years due to family commitments had to change the job. Great career progression, great people to work with, very good training and development opportunities. Working in t shops there is always chance to work overtime so didn't struggle to save money for holidays etc. I wish I could go back if not the weekend work and evenings. Probably the hardest part was covering the shifts if there was too many sicknesses/ absences.
Pros
Career progression
Cons
Evening weekends
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okay
Multi Shop Manager (Current Employee) –  Cardiff3 January 2018
good place to work when your young getting managerial experience but there are only very limited space for e.g. area manager positions so not a place you can stay forever
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don't do it
Customer service manager (Current Employee) –  Nottingham, Nottinghamshire3 January 2018
Awful place to work, Cluster managers are clueless,rude gossips, who sit slagging staff off all day. one in particular is a massive bully, but somehow gets away with it, even though staff have already left because of her.
Work/life balance is rubbish, because so many people leave you are always doing overtime.
Training is non existent, new staff pick up bad habits of others
Constant threats of a disciplinary for the smallest thing.
Unrealistic targets to meet
Can't wait to leave
Pros
non
Cons
everything
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Good work life balance
Deputy Manager (Current Employee) –  London, Greater London30 December 2017
Based on my ten years experience LadbrookCoral provides good work-life balance. it is a fun place to work and it also provides good opportunities to work your way up the ladder.
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great customers
Manager's Assistant (Former Employee) –  Slough19 December 2017
the company paid very low wages and often i had to work 14 hr shifts sometimes on my own. there was armed robberies going on in the area. there was no support when needed and was expected to carry a lot of money to the bank on our own.
Pros
good customers
Cons
bad pay
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Horrible place to work
Customer assistant manager (Former Employee) –  Hampshire18 December 2017
Please stay clear of this job!
This job includes, favouritism from managers, not to mention lazy and poor security procedures. You will be blamed for someone else’s wrong doing.
Sometimes doing 14 hour shifts, pressured into overtime and being guilt tripped when you say no.
If you make a simple mistake you will be made to feel as if you are the worst person in the world.
Customers can be rude and do not know what a que is.
Don’t expect to take your hour lunch break!
Pay is ok but it doesn’t seem enough for the abuse.
Pros
Pay
Cons
Too many cons
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Productive and fun
Deputy Manager (Former Employee) –  Essex17 December 2017
I have enjoyed working for coral for the last 10 years in this time I have be promoted twice so I feel that Coral is a brilliant place to work if you want to advance your career. I like the social aspect of this job as there is such a varied customer base.
Pros
No two days are the same
Cons
Long hours
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Good solid company
Shop Manager (Former Employee) –  South wales11 December 2017
If you like the betting industry, Coral has to one of the better ones to work for. I personally had excellent support from the AM, although I understand some people have a different experience. Can be long hours, but overall a good work/life balance.
Pros
Excellent progression prospects
Cons
Long hours
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Not a good work place
Retail Manager (Current Employee) –  Manchester, Greater Manchester11 December 2017
Was fun to start off with but then staffing changed & didn’t respect or appreciate other members of staff there was lack of communication & support from senior members of staff
Pros
Tips off customers
Cons
Late night long shift no dinner hour to much pressure no work life balance
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Interesting Workplace
Assistant Store Manager (Former Employee) –  Essex6 December 2017
The job was fairly easy-going, but considering the type of customers that come in to a bookies, every now and again, things would get heated. This wasn't a major issue, but it wasn't particularly fun either.
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Overall rating

3.3
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