From the outside Connect Health appears to look like a vibrant, experienced and dedicated Physiotherapy Service, with highly valued staff, supportive and aproachable Management and happy, satisfied Patients...
But you'd be wrong
Excrement rolls down hill fast, starting from the nicely paid Managers at the top, through to the cliquey team leaders, on to the poor persons stuck on the phones of the Record Management Centre and finally to the patients themselves.
Despite numerous meetings, suggestions, opinion surveys, and reshufflings the only thing that seems to actually change is where people sit. And that doesn't last for very long either.
The people in the RMC do not get heard, are not listened to, are over worked with non reflective very average pay and are not respected.
A severe lack of morale day in day out, makes Connect Health a very sombre and negative place to work due to the well below par conditions.
Having seen more people leave than start over the last year speaks volumes for this company and how little it values its employees.
With long waiting times, diminishing clinicians and no appointments available, Patients too are becoming frustrated, upset and angry that they are not being provided with adequate treatment. And I'd be inclined to agree with them.
Connect Health are celebrating their 30th year of business, I think the top dogs should enjoy the success now as I doubt very much the business will last another 30.
Not too far from Greggs.
Lack of respect and value. Seriously shocking salary and pay reward schemes.