A typical day at work could be easily described as crazy as always something goes wrong, something has been over look on a client's rota and those error would come up in Service Planning. The phone is constantly ringing with questions from clients, employees with queries about their wage, the shifts or calling in sick. I can say that here you learn to be very tolerant, to just follow procedure regardless if you agree with it or not. The co-workers are all ages and personalities, some are very straight-forward and dynamic, some are very quiet. Even so, they are all helpful if you ask for anything.
The hardest part of the job is working with people that are so different and react different to things, that are committed to the job or just constantly try to jungle around bookings.