Commvault
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Commvault Employee Reviews

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Location
United Kingdom12 reviews
Found 12 reviews matching the search
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4.0
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-Typical days are very busy. Starting early from 7am, the volume of work is constant all day. Engaging with multiple customers throughout the world, investigating and fixing complex backup issues

-Most training is on the job through experience. The product is constantly evolving. Learning is specific to your own support area (Server, Media Management, Client, Unix/DB, Messaging)


-Management are proactive and approachable. They reward hard work.


-The workplace culture is very stats driven. As a support centre supervisors push to reduce the time to close cases and the increase the closure rate.


-Learning the product itself is the hardest part of the job. The documentation available online does not go in depth on how the product works. You need to build relationships with colleagues and actively do your own research to acquire knowledge.


-Positive customer feedback is the most rewarding part of the job. You often spend hours helping fix a technical issue. Getting great feedback from the end customer makes it worthwhile.
Pros
Excellent Salary
Cons
Early start and long days
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1.0
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I don't recommend working at Commvault. Company is losing its position in the market, management team doesn't care about team member commission. Lead generation team manager is not honest about incoming changes. Lead generation team manager ideas doesnt allow any team member to bring new ideas to the team. He sees him self as only the one who unde in this world
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5.0
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Excellent workplace
Good workplace culture

Learned a lot on database

UK & EU candidate search

Productive and

excellent work place

Good Team

Cooperative Management

Excellent Business environment
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4.0
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great pay and fantastic people. Management are always happy to help and make time for junior members, therefore you ca always learn a lot. Can get very busy towards the end of quarters.
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5.0
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Great people, great minds. You get all the help you need and all the appreciation in the world.
Great tech, good education service and labs to practice your knowledge.
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3.0
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Provide assistance over the phone/chat. Depending on the nature of the issue logs review would be required followed by a remote session to locate and address technical issues experienced by customers.

Learned to think outside the box. Hardest part of the job was to work under pressure.


Most enjoyable part of the job was to have a happy customer.
Pros
Opportunity to learn and progress
Cons
Working under pressure
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3.0
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Commvault were a very good employer, excellent package matched by the Commvault platform that provides end user customers with numerous options to manage data easily and securely.
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3.0
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Growing constantly
Great product

Generally home based roles in sales

Manage your own diary so very flexible

Owned accounts and held responsible for them
Pros
Flexability
Cons
Lack of structure
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5.0
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I learned all kinds of things that I would have to do in this position technology wise. It also taught me how to deal with colleagues as well as customers.
Pros
Free Laptop
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4.0
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Commvault offers a good work life balance and employs a high caliber of people. You will constantly learn new things on a daily basis. Work can be challenging however if you put the effort in commission can be good.
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5.0
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Professional environment, good people, great technology. Work and live balance was good. Nice location(next to reading train station). Workplace culture is high. Commvault is a good place for both beginners and experienced professionals.
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1.0
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This is a business in severe distress. It has never recovered from the breakdown of the Dell alliance. It has a very poor channel and morale within the organisation is extremely low.
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