Colosseum Dental UK Employee Reviews

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1.0
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Shocking
Receptionist (Current Employee) –  Rather not say18 September 2019
Thought the transition from one corporate to another could be a good thing.....BIG MISTAKE, Colosseum have got to be the most unorganised corporation on the planet! They think it is a good idea to employ managers and regional managers that have come from a retail background, they have no clue about dentistry but are being paid mega bucks whilst the support staff that take all the flack get peanuts. Thought when I first joined and met the CEO that they would actually listen to support staff and take on board ideas and suggestions (which they asked for) but NO a year on and still the same problems, staff that can actually do the job are overlooked for those that cant.
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Awful company badly managed
Dental Receptionist (Former Employee) –  Frinton-on-Sea10 September 2019
Just don't work for them! Simple. Overworked, understaffed...stress to the max turns you into an alcoholic .

Management favour staff and it's one rule for one and one for another. Pips are fabricated and used in order to bully staff they want to leave.
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Horrible
Dental Nurse/Receptionist (Former Employee) –  United Kingdom7 September 2019
Poor management, very unapproachable and very skeptical, always being accused of having ulterior motives. Have sustained various injuries from being asked to do ridiculous tasks completely outside of my job description. Always being promised things and then those promises never being delivered. Shouted at for not being at work on my days off, being shouted at for then turning up and being refused to be paid overtime. No advancement is possible, do not work for Colosseum Dental
Pros
Nothing
Cons
Everything
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Horrendous place
Dental Nurse (Former Employee) –  Southampton, Hampshire5 September 2019
Awful place to work, constantly being pressured, no feeling of job security. Full of open ended promises nothing ever is followed up. No confidentiality, low staff moral due to high staff turn over, many practices running on minimum staff, no rewards due to high unreasonable targets, General staff in the practices are lovely. Made me very ill towards the end of my employment. Wrong people with a good name meaning good staff always leave.
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Postiviely the worst place to work
Jobsworth (Former Employee) –  Southend, Essex5 September 2019
Rubbish company to be employed at: not enough staff so everyones doing lots of jobs, fraud at end of year, bull s from high up who want to make it better but employ pillocks from Bupa who will do anything and everything to out you to get there own in.
Pros
Nothing
Cons
Bad pay, long hours, decietful staff
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Something missing
Manager (Former Employee) –  Crawley, West Sussex4 September 2019
The company has its visions and values however there is no follow through. At the end of the day, you are a number and everything you do revolves around numbers. Patients are not ever taken into consideration. People understand the need for pressure but when you are demoralised on a daily basis by managers, new staff bought in constantly on higher wages and you are never given a second thought, it creates a very bad environment for everyone and it is felt throughout the business. You will always be told there is no money for increases, whatever your position. The people who are in the practices are very nice and you will probably make long term friends however don’t expect a pay increase or a thank you from anyone higher or recognition. There is a constant feeling that you aren’t good enough for them and even the dentists feel it. Gossiping is rife and the management people are very loose lipped and everything feels very underhand. Some people will be recognised for all the wrong things when you know they are sat doing nothing and those working hard get nothing. It’s disgraceful that a company can destroy people’s careers and lives so thoughtlessly. Very sad as there are good people here but not worth it.
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3.0
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Great staff but poor management
Dental Nurse (Former Employee) –  Crowborough, East Sussex9 August 2019
Another corporate that only cares about money and not patient care. Staff are not looked after. Lack of knowledge in the dental industry especially HR. I've met some amazing people and friends for life. I enjoyed my time.
Pros
Working with fantastic people
Cons
No support
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Official response from Colosseum Dental UK
29 August 2019

Thank you for taking the time to give your feedback. Your comments are valuable and will help us to improve our people's experience of working at Colosseum.

2.0
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No opportunity to progress
Head Receptionist (Former Employee) –  Kingston upon Thames16 July 2019
There is are no opportunity to progress. Colosseum could be an amazing place to work if they just started treating their staff with respect and a thanks for the hard work that is done at practice level .
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Official response from Colosseum Dental UK
29 August 2019

Thank you for your comments, which have been taken on board to help us improve our people's experience of working at Colosseum.

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Job Insecurity and Work Culture
Anonymous (Former Employee) –  Anonymous9 July 2019
Employees are good and quality of work is also decent.
But there is a constant uneasiness and insecurity at work. People just come and leave, either they don’t stay long or management asks them to leave.
It’s so bad here. There is a lot of negativity. Employees disappear in a day and all you hear is some silly reason. Employees are demotivated and living in insecurity and no one listens.
Don’t work here for your own good.
Pros
Work life balance
Cons
Job Insecurity
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5.0
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Current employee
Receptionist (Current Employee) –  Totton, Hampshire14 June 2019
I have been with Colosseum for 7 months now and I am more than happy, the management actually listen to what you have to say and take ideas on board. There is always an opportunity to progress if you want to further your career
Pros
Friendly staff
Cons
Pay should reflect ability
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Official response from Colosseum Dental UK
29 August 2019

Thank you for taking the time to write feedback and share your views!

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the worst company to work for
dentist associate (Former Employee) –  Chichester, West Sussex13 June 2019
Vey poor management, Practice Manager very rude and not supportive at all, lack of staff, company care more about money than patients, dentists and staff, nurses and dentists treated badly by Practice Manager !! This company has really gone downhill since change the owner and the name, few years ago under different name it was a very nice company, we had staff/dentists and clear roles and were not under constant pressure to meet deadline, really feels like a business that just wants to make money, if you have a complaint they do what they want ,respond to the patient themselves or change your letters to cover their own mistakes and bad management or dirty practices, do not work for this company !!!!
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Official response from Colosseum Dental UK
29 August 2019

Thank you for your comments, which have been taken on board.

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Management!train staff.treat people nicely and fairly. Why don't they keep staff
Nurse (Former Employee) –  Dorset8 June 2019
I left a fab job for this.stress .awful atmosphere. Didn't have nurse so cancelled afternoon day ..really.one nurse had holiday when ever another couldn't have what she wanted.some days receptionist staff started half hour after .come on ...management...some staff on old contracts so they can do what they want ....best been in dentistry for over 20 years.never work anywhere like this.
Pros
Nice dentists
Cons
First 15 mins ..meeting in lunch hour.your free time .
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2.0
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Only care if the dentists are making money
Nurse (Current Employee) –  East Midlands28 May 2019
Vey poor management, lack of staff, lack of proper training, care more about money than patients and staff, overworked - nurses given duties of a cleaner!! Unclear work descriptions, always given extra tasks that should probably be the managers responsibility, never received a bonus (told you can get bonus only if dentists reach target?? You should reward hard working staff regardless!!) This company has really gone downhill (use to be lovely 3/4 years ago, we had staff and clear roles and were not under constant pressure to meet deadline), really feels like a business that just wants to make money, go back to the basics of looking after patients and the nurses who do the hard work! Dentists booking extra patients in time make more money and nurses having no option but to stay, unsympathetic management
Pros
Some oractices offer specialist treatment which is interesting but too expensive!
Cons
Forced overtime, not paid on time, not paid overtime (off in lieu)
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Official response from Colosseum Dental UK
29 May 2019

Thank you for taking the time to provide feedback. The points raised, in particular regarding training & roles will be flagged so they can be addressed. The new reward model aims to promote teamwork and collaboration, so the whole clinic team is rewarded for their hard work at the end of each quarter.

5.0
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Fun at work
Nurse (Current Employee) –  Frinton-on-Sea, Essex22 May 2019
Huge change to positive been made over last months. New people in the practice that care about each other. I’m treated fairly and even feel like I do something for the greater good.
Pros
Managers keep making improvements, friendly staff
Cons
Some people can’t keep up with pace of changes
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Official response from Colosseum Dental UK
23 May 2019

Thanks for your comments, it's great to hear that you're noticing the positive changes being made!

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1 star
HR Administrator (Current Employee) –  Crawley, West Sussex13 May 2019
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1 star
Practice manager (Current Employee) –  London Borough of Southwark, Greater London9 May 2019
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1 star
Facilities Administrator (Current Employee) –  Crawley9 May 2019
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1 star
Regional Operations Manager (Current Employee) –  Surrey9 May 2019
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1 star
Dental Nurse (Former Employee) –  Frinton-on-Sea11 April 2019
5.0
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Brilliant business
Practice Manager (Current Employee) –  London, Greater London6 April 2019
I love working here, we have a strong team and each other out whenever needed. Get all the support now that we need, much better than last year. Good decisions were made to exchange area managers that were useless. CEO comes to speak to us a lot and makes es feel equal.
Pros
Good pay, support teams
Cons
Lots of patients
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Official response from Colosseum Dental UK
23 May 2019

Thanks for taking the time to provide feedback. It's great to hear you're feeling better supported and more valued than previously.

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2.2
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