As a batista for 5 years I fancied a change from working working for the bigger companies such as Starbucks and Costa. The interview went very well and was quite attractive but instantly became bad.
Management do not care about the staff, upper management don't seem to care either. Training was appalling, was expected to travel across the country for - more... a full day's "training" which was nothing but garbage and how they are better than all the rest of the coffee shops! The lady who Conducted the training didn't work in coffee before she became the trainer, thought she knew it all and felt very sc ... - less