Sales Assistant (Current Employee) – London – 8 August 2018
A typical day at work will include serving customers, making sure the shop floor is tidy and that the customer leaves with a happy smile. I learnt a lot about how a business runs and the retail scene in general.
Depending on the store, management can either be with you or work against you. In my experience, the management has been good to me.
Workplace culture is dependant on the manager, all the managers I have had encouraged good workplace culture, almost like a family.
KPI's are very demanding.
The people you meet and the relationships you form with other staff members.
As a whole, I didn't like what the job required me to do, which was touching feet for a living. But they made it worth while. For my first job, the pay was very generous, earning £3 more than anyone else I knew who was also working. They insisted on having a minimum of 2 days off per week to rest. The management was very welcoming and nice, as well as everyone else that worked there. Overall it is a great place to work.
Team Leader (Former Employee) – Reading, Berkshire – 30 July 2018
Co-workers were lovely and great to work with, the company and job however not so much, higher management were bullies and inconsiderate to our feelings and complaints, the job was draining emotionally and the pay was not enough for the stress and strain we had to deal with and overall it was not enjoyable.
Co workers and management are very helpful and laid back, customers also tend to be nice and it is always interesting socalising with them. You will be trained across four shifts in which you will be taught how to measure feet, fit shoes and sell them. Staff are very informative and helpful throughout this process and won’t let you fit a shoe in attended until you are 100% certain. The job is very social and interesting as you get to meet various people. Overall the job is very enjoyable and shift go very quick
Sales Assistant (Former Employee) – Birmingham – 26 July 2018
This work experience gave me confidence and knowledge of how a successful store such as clarks operates behind the scenes as well as on the shop floor. I took control of stock taking as well, greeting customers by the entrance to selling shoes with add ons. I gained confidence and interacted with customers on a daily basis.
Sales Assistant (Current Employee) – Guisborough, North Yorkshire – 20 July 2018
When I have been at clarks I have found that everyone is very welcoming and easy to get a long with, in addition I think in this environment I believe that I have fitted in very well and that it has been a good experience there for me to be able to get a variety of different skills, such as time management, independence and team work.
I worked for clarks whilst at university and it was awful, if you aren’t being spoken to badly by customers then it’s management that are from my experience. The shop I worked in had a range of staff and every member of staff who wasn’t management wanted to quit. They expect you to work loads of hours around Christmas, Easter and summer, which as a student, is ridiculous to expect considering exam periods at university. The only saving factor really is the pay and the hours around the summer period, however even the summer can be a pain as if you are training it can take ages to complete. The training is draining and long winded and the company expectations are ridiculous considering.
Sales Assistant (Former Employee) – Bangor – 26 June 2018
daily routine would be to clean and check shelves, check stock and making sure the stock room is kept tidy and organised, attending to customers and helping them to choose the correct product for their needs. I learned how to fit shoes on children correctly. Management were fair and followed procedures correctly and treated staff equally. they also rewarded good feedback. staff got along great and there was laughs to be had during quieter periods. Hardest part of the job was to try and push certain sales for targets especially when it was to sell something you knew you would not buy yourself or was not really necessary for what the customer was trying to purchase. good parts of the job was fitting shoes on babies and seeing them have their first pair and making it a special occasion for parent and baby.
Sales Advisor (Former Employee) – Bournemouth – 19 June 2018
Terrible management, would be called into shift last minute and then sent home as was not needed. Management hardly ever in store. Working environment uncomfortable, negative culture. Not paid for hours worked.