Unrealistic targets / unpleasant management
Shoe Fitter (Former Employee) – Chichester, West Sussex – 7 January 2018
Working here as a temporary shoe fitter, I found myself mostly unwelcomed by other senior staff members. Many colleagues wher rude or unpleasant to be around. I felt like a lesser member of the team as a temp, this may not be true for all stores.
work targets for back to school shoes are ridiculous. It’s almost impossible to provide a perfect service to a child within 15 minutes. Trying to persuade a family to buy extra shoes or trainers is particularly embarrassing. most customers make it clear at the start what they do and don’t want, but company policy makes you push extra products which the customers don’t want!!!!!
The positives would be thorough training plus free/discounted shoes. It’s pretty heartwarming to help the kids and lovely to see them get a new pair of shoes they love!! Customer interaction can be great!