Team Leader (Current Employee) – Oxfordshire – 24 September 2017
Worst company I have ever worked for the only benefit is free shoes, all management stick together so if one is in the wrong another will back it up. No point in even trying to complain about the lack of or no management.
Team Leader (Former Employee) – Lancaster, Lancashire – 21 July 2017
Working at Clarks was one of the best careers I had. Every day was different and the Manager really read the skills of staff and allowed them to be educated and informed when it came to all aspects of the business.
Team Leader (Former Employee) – Oxford, Oxfordshire – 26 June 2017
Working in a fast paced retail environment face to face with customers in the heart of Oxford is the perfect job for any outgoing individual who loves working in a team to provide outstanding customer service and achieving sales targets.
Team Leader (Former Employee) – Aylesbury, Buckinghamshire – 13 June 2017
absolute poor company to work for. The management are out of touch with the floor staff and treat staff like a piece of dirt. Dont be fooled by the family values this company tries to portray its absolute nonsense. This company is a cancer to society and people should boycott it.No one should be treated the way this company treats people. boycott this heinous company. Spread this message
Team Leader (Former Employee) – Seven Sisters Road – 17 April 2017
Clarks is a fast paced work environment. Generally working to meet customer needs. Customers from all types of ages and backgrounds. If your enthusiastic and confident in sales this is a great job. Customer interaction is vital.
Team Leader (Former Employee) – Midlands – 24 March 2017
Worked very long hours, underpaid. Could barely afford to live. Work took over, social life? What was that? The company takes advantage of its amazing store staff. Working them to the bone without so much as a thank you.
Team Leader (Current Employee) – Croydon, Greater London – 10 March 2017
* A typical day at work is based around allocating staff to the right place to drive a positive customer experience ensuring customers leave delighted. I ensure this is done by giving staff/team members regular feedback on performance and deliver training e.g. coaching on sales behaviours.
* I have learned how to run the store in the absence of the manager (s)
* Management is supportive and very helpful.
* workplace culture is to create a friendly and welcoming environment for consumers to ensure we give the consumer the best experience.
*The hardest part of the Job is keeping the conversion high.
* The most enjoyable part is building rapport with customers to understand their needs, letting personality shine through and being a strong role model for team members demonstrating excellent behaviours and supporting them.
Team Leader (Former Employee) – Ashington, Northumberland – 4 January 2017
While working at Clarks i learnt a lot about customer service, the importance of putting the customer first and asking the right questions to ensure you were showing the right kinds of product. The management team where always supportive and encouraging you to think for yourself. In store training was a regular requirement to keep us up to date with product knowledge and new procedures. The team were great we got on very well and worked well together. The sale prep was the most difficult part of the job getting it out and done in a short period of time was hard but rewarding when finished. I loved the back to school period it was always our most busiest time very full on but very enjoyable.
Team Leader (Former Employee) – Birmingham – 3 October 2016
I Started as a Sales Assistant. My commitment, performance and enthusiasm led to being offered the permanent post of Team Leader. I was responsible for training new staff, sharing product knowledge and preparing performance targets to ensure all staff were meeting personal goals and achieving their full potential.
Team Leader (Current Employee) – Broughton – 24 May 2016
I enjoy working at clarks and a typical day at clarks can be enjoyable and rewarding. i have learnt several skills working at clarks. The main behaviours i have always developed are confidence, expertise, ethusiastic and being friendly. most come to me naturally but showing empathy for some customers that are disabled or elderly that struggle with getting shoes on or have to take their time. showing them patience and a friendly face can really make there day. the hardest part of the job has got to be working against targets and when not reaching them staying positive is the key.
Team Leader (Current Employee) – Maidenhead – 3 March 2016
Serving customers, doing stock and delegating jobs, handling money, doing the banking and cashing up. I have learnt a lot, how to manage a team successfully, how to merchandise etc. Most enjoyable part of my job is that I get on with everyone well.
Team leader (Current Employee) – Bournemouth – 3 November 2015
A typical day starts at 8:30 giving half an hour to get prepared for the day with doors opening at 9. Depending on how busy it is i'll assign different jobs on the stockroom and shop floors and list the tasks that need to be completed. I'll plan in refresher lessons for staff throughout the day if it's quiet but still making sure customers come first. During busy periods i'll do floor control and monitor staff making sure that they are making the most during sales and giving them feedback on ways to improve and also praise if they have done well.