A work day consists of attending to the customers needs as best as possible and efficiently. I have to move quickly and stay calm under pressure, but at the same time be hospitable, welcoming and friendly, which isn't much of a challenge.
I have learnt how to deal with difficult customers the right way, by calmly answering their queries or, if necessary, to get the manager.
I have found that the management and team leaders can put a lot of pressure on to the staff and set hard targets to reach, which i have had to overcome and achieve as highly as i can. I find that my co-workers can be competitive, occasionally making it a difficult environment, but mostly helps me motivate and push myself further, which i often do.
The hardest part of the job is telling a customer that we don't hold the stock they are looking for, this sometimes can become awkward, but i try my best to overcome the situation by looking at other options. I mostly enjoy dealing with the customers in the shop and working quickly in the environment, its sets me challenges which i enjoy.
Unfriendly management and co-workers.