Sales Assistant (Current Employee) – London, Greater London – 30 October 2018
I have been working at Clarks for 3 years and I have learned that on a typical day there will always be different challenges for you to get involved, get busy and learn something new. In fact I have learned many helpful life skills such as money management skills, team leading skills and being resilience. My workplace culture is very friendly, there is always interactions with all workers as there is always a Christmas dinner held by the company. The hardest part of my job would be dealing with difficult customers as some do not like to obey by rules.However the most enjoyable part of my job is being able learn something new everyday.
Great Store, Great team but the company vibe is bad.
Team Leader (Former Employee) – Caterham, Surrey – 23 October 2018
I walked into this role with an open mind, I had previously been a supervisor before but not to this sort of scale. Initially I enjoyed learning about Clarks ways and getting to know the team and was given lots of training resources and lots of guidance. My team in store were great! we bonded really quickly and we worked really well together!
A typical day would be as you expect it to be - opening the store, setting daily/weekly targets, filling up stock on the shop floor, serving customers, hourly reports on sales figures, deliveries, completing weekly tasks, cleaning the store, banking cash, closing the store and sending daily reports to management. Some days you would have to stay for nearly an hour or more after your shift/store closure to get jobs done. (We were understaffed so this backlashed onto management - no thank you's for staying most of the time)
However I quickly started to feel overwhelmed with how much I was being expected to learn in a very short space of time as some of the areas that have to be covered are complex and require months to perfect (IMO) and all staff are expected to learn it in just 4 weeks as well as master sales and customer service. I witnessed and heard a few things from higher management that immediately had alarm bells ringing in my head. I quickly learnt that if your face didn't fit the frame - you were forced out and it would be left to store management to dismiss staff even if you had tried to reason with higher management to let staff members stay. (when you love your team - this is horrendous to have to do!)
The job isn'tmore... flexible for full time members of staff. I had no Work-life balance.. working here took over my life completely and made me miserable. I didn't like the constant pressure from higher management - they would visit once or several times every week (this is very unusual in the company) and it had a knock on effect with my team members too - they started to become very unhappy at work and were leaving the company soon after starting.
The worst job I've ever had in my opinion - so unless you like to feel pressured by higher management, have no work - life balance, like being understaffed and don't mind having a very high staff turn over then I wouldn't recommend working in this particular franchise.
(I've heard that retail clarks is a lot nicer to work for..)less
Lots of learning resources, 4 pairs of shoes per year, 33% Discount, incentives.
Not Flexible enough for full time members, bad management (Higher than store), A lot of pressure.
Sales Assistant (Current Employee) – Havant – 14 October 2018
The moment you join the team you are part of a project that you understand is just as much movement based as it is business. You find yourself having to prove yourself constantly to the team, but that has its benefits as it does negatives.
A typical day at work is measuring children’s feet and to find them the right shoes. I learned how to work in a busy environment. The worst part of the job is the hours you get given it’s either between 8-12 hours a week.
Cashier/Sales Assistant (Former Employee) – birmingham fort – 7 October 2018
Blatant favouritism, name calling from the management eg. minions, terrible organisation. A typical day at work meant I was the only cashier and had to serve almost everyone, it was only when customers started complaining someone would come to help. All the management would do is go outside smoke, smoke, smoke then when they came back and nothing was done properly they would take all there anger out on all of the workers. Honestly, it's really not worth working here.
Sales Assistant (Former Employee) – Meadowhall, South Yorkshire – 3 October 2018
Working for Clarks was one of the best jobs I could ever wish for, the management at my local store were very professional but had a fun side to them which made working there pleasant. The staff have extremely similar personalities excluding the age differences. The pay is great for students and the hours can be based around your education which I found really good when I was at college.
Good Pay, Flexible Hours, Friendly Staff, Rewards and prizes to win
Sales Assistant (Former Employee) – Exeter – 1 October 2018
Working at Clarks was fun and rewarding as I learnt a lot of new skills in the role I was in and also made a lot of friends which made it a very enjoyable place to work. The workplace culture was good for the most part, however I did experience some sexism and rudeness from male members of staff, particularly management.
Sales Assistant (Former Employee) – London – 30 September 2018
The atmosphere the management created was so welcoming. It felt like home already from the first day. They taught me all the basics of what it is to be a sales assistant. And it helped me progress in securing another great job afterwards.
Good pay, straightforward job but terrible hours & management
Sales Assistant/Fitter/Measurer (Former Employee) – Cheshire – 27 September 2018
I was employed at a Clarks Outlet earlier this year and was trained as a kids fitter and measurer. The pay is decent and is the same for everyone regardless of age which I appreciate. A typical day included fitting shoes, measuring feet and generally keeping the kids area clean and tidy. The majority of the people there were absolutely lovely and I learned to how to multitask as well as improving my customer service skills. However, the hours weren't great, I was only doing 4 hours a week which was a lot less than I'd hoped for. Management was terrible and the managers and team leaders were mostly nasty, unprofessional and rude. The worst part was the managers who especially targeted the younger workers.