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37 questions

I worked here as a supervisor for about two years while at uni and it was terrible. You get minimum wage with a £5 bonus as a key holder yet you are expected to line trade, work over time every week with no extra pay, rotas constantly changing last minute with no consideration for plans you may have made. I ended up leaving due to management trying to force me to work a day when I had a university exam at the time and day they expected me to work which was completely unreasonable. You get no acknowledgement for the extra effort and time you put in to the job. No matter what you do it’s not good enough for the managers as they are relying on supervisor to perform well enough so that the managed get their bonus which we see nothing of!! Left alone on your first day of training, ridiculously long and complex lock up procedure and inadequate piercing training. Ridiculous company.

Answered 4 December 2019

Never set if you’re not a manager. Allocated labour hours are set based on the amount of sales the store does. Sales assistants can go from 4hours to 20hours but only if you’re very lucky.

Answered 15 April 2019

I wore a black dress with pink fishnets, they loved my style. Go with what you want though because it may not work for everyone!

Answered 20 February 2018

Every store needs the correct amount of hours to run a store effectively and staff. No lone working and ear piercing should be by appointment. Higher management need to be realistic about the amount of work set and to be completed each day, especially when the store runs on one member of staff in all day with someone to cover a four hour lunchtime rush

Answered 1 May 2018

No it does not, all you need to do is give in a job application and they should call you back for an interview if they liked you

Answered 6 October 2017

They pay monthly but they decide when they want and even in the end of it all you only get paid a £100. Awful.

Answered 1 March 2020

Money making, with no concerns about people. Difficult to analyse when you are exhausted and overwhelmed. There are 100 KPI’s. Too much pressure. We have been constantly told that we will have visits from top management and HO representatives to check what are we doing as Mystery Shopper. I have never heard someone coming to effectively support and help stores, being hands on, especially on peak times, as XMAS, when we really don’t have enough labour hours allocated to face the reality and we needed to be helped. Most of the employees after XMAS got sick.

Answered 19 January 2020

Brilliant staff discount

Answered 18 January 2019

Sit down and answer a few questions

Answered 15 September 2018
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