What is it like to work at Citizens Advice?

4.3Work/Life Balance
3.1Salary/Benefits
3.5Job Security/Advancement
4.0Management
4.2Culture
5.0
A good place to work, learn and gain experience.
Written by Gateway Assessor/ Advisor (Former Employee) from Tottenham on 4 July 2018
The Citizens Advice (CAB) has a good working environment.
The staff are very helpful and committed.
I found it quite challenging and exciting to work with clients from all backgrounds. One of the challenges was to work on urgent cases, such as eviction notice from a landlord, as there may be only a few days to apply for an injunction. The clients - more ... would come when the last warning letter has arrived, the documents would be missing, there may be a communication issue if they did not know the English language.
The hardest part of my job was to keep time limits, as clients would like to discuss ... - less
ProsGood place to gain experience in a public service
Consnone
See all 382 Citizens Advice reviews