No day was ever typical. The only thing that was typical in here was curveballs. I worked hard, was articulate and resilient, all of which stood me in good stead, however the attrition rate in the team was like nothing I've ever experienced. At all levels, it seemed like only a matter of time before someone moved on or buckled under the pressure. Still, the people I worked beside showed amazing team spirit and commitment. A great learning experience.
Opportunities to learn and develop
Lack of support and understanding of the function from management
Decent Employer for permenent staff - poor management
WRAP Admministrator (Former Employee) – GLASGOW – 21 October 2013
Joined Citi on a temporary 6 month contract - Initially was put into the transfers team which i received on the job training, settled in fairly quickly with nice people, my typical day would be getting my paperwork handed to me in the morning which i would then work through. I was then moved off the cuff to another team which was the most high pressured team in the office, working to tight deadlines and where accuracy is 100% they had never taken a 'temp into the team' thats how they put it, they said it was a compliment because i had settled so well and my productivity was excellent, the work in this team was extremeley difficult and everyone in this team had been in the team for years, the training i received was minimul and the manager never approched me during this time, the person traning me left for another project after two weeks and the other members of the team were very annoyed if i had to ask a question and expected me to know everything, i was working about 40 cases per day and making perhaps 2 or 3 mistakes a week which i then got a meeting from my manager telling me they were worried about my performance, i tried to explain i felt as if the training was lacking and the other members of the team were quite unapproachable, the way my manager spoke to me compared to the permemenent workers was totally different and unprofessional, i think joining as a temp in citi is extremelely difficult and its as if your not part of there group, my day was becoming unbearably stressful as like i said above there was so much information to take in which people in my team have takenmore... years to learn and i was expected to know it all in three weeks, i was then instead of being praised for my work (which was extensive, overtime etc) i was the only one being criticised for small mistakes, when there was actually bigger ones happening. Overall i think the team i moved to i was not given any support to learn a very difficult job and because i was a temp they basically didnt care, but there were alot of professional people working in the office and the majority were all very friendly, the actual operations manager gave me more time than my actual manager, i would recommend going for a job with Citi group, but NOT as a temp.less
Professional, Decent pay
treat temps poorly, long hours with no appreciation