Cineworld Group Plc Employee Reviews

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Terrible management
Team Member (Former Employee) –  Nottingham16 February 2018
I worked here for just over a year and while the majority of team members were welcoming, if the management and their clique didn't like you, you were treated badly. New managers were brought in from a different site and had no sense of team bonding or the way this site worked. New team members were not being trained properly and the older team members got given the blame for it. The managers had their own sector that they were in charge of (e.g. retail, HR, admin) however it showed that many managers were incompetent at their job. The rota was always out late, with only 2 days notice of when we would be working. Stock was always down or missing - again team members would be blamed for this. Managers suffered no consequences for their mistakes. Managers and team leaders would spend their shifts sat in the office - mostly on facebook (i cant even begin to list the amount of "frapes" i witnessed because of facebook being left logged in in the office). Team leaders had a negative attitude and stayed off the shop floor unless they were specifically asked for - and even then they were reluctant to come. They pride themselves on paying higher than the minimum wage, however £6.60 an hour goes nowhere, especially when you only get 5 hour shifts. Feedback from team members was not accepted by management and anyone who spoke out against management were punished or management found a way to let them go. You are only allowed 2 sick days in a 12 month period before receiving an informal discussion. If you reach 5 sick days in a 12 month period then you receive your final warning and may  more... be dismissed. Overall, this is a terrible place to work, management and team leaders make the shift harder than it has to be for such an easy job, you feel alienated if management don't like you, and hours are unreliable.  less
Pros
Free films
Cons
Management, training, breaks, hours, rotas
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Fun workplace but not forever
Multifunctional Staff Member (Former Employee) –  Milton Keynes, Buckinghamshire10 January 2018
A great job if you're starting out or working during education, but completely unfeasible as a permanent career. Progression is almost Impossible and the working hours are exceptionally unsociable.
Pros
Free films, discounts with nearby businesses
Cons
Long hours, hard to progress
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Waste of time
Team Member (Current Employee) –  Kent9 January 2018
The hours are utter rubbish, favouritism in all cineworlds (have worked in two). Managment turns a blind eye on certain workers,Also does things out the book but quick enough to fire others.

Different rules for different people
Pros
Free films
Cons
Everything else
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Shocking work ethic , favourites get all benfits
Sales Assistant (Former Employee) –  Witney, Oxfordshire1 January 2018
Started off good , soon turned bad due to management picking favourites and people getting away with violence (physical and verbal) towards other members of staff. 0 hour contract added with not knowing your shift pattern for the week until 2 days before didnt help with knowing what days or times you were in for the week.
Pros
Free films, but only if the screen was almost empty
Cons
No real assistance with issues, preferred members of the team getting away with sackable offenses, 0 hour contract
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People don't seem to care.
Team Member (Current Employee) –  Warwickshire12 December 2017
I have worked for this company for 1 and a half years, my store employs roughly 30 staff members and I can count on 1 hand how many people actually do their job, yet no one is ever disciplined. The work hours are sent out 5 days in advance and number of shifts and shift times vary massively. Very unprofessional environment and has given me a lot of restless nights, which shouldn't be happening when I'm 20 and only working here while I set up my career. Job is easy, but you may find yourself doing a lot more than you should be while other people stand around talking.
Pros
Free films for you and a guest, staff screenings, 40% food and drink.
Cons
0 hour contract, not much notice, unprofessional and lazy staff.
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Terrible treatment to staff and rubbish management
Sales Assistant (Former Employee) –  Milton Keynes, Buckinghamshire19 November 2017
Before you read, keep in mind I loved this job for the first month before staff turn over.

Unfair and useless higher-ups make being a team member really hard. I worked here for just over a year and never received any praise, help or recognition for my hard work and dedication to my job role. They will tell you off for coming in feeling ill or generally bad, but then when you take the next day off for feeling the same, you get a disciplinary for simply doing as they recommended. TERRIBLE communication skills and incompetent staff.
Pros
Unlimited free movies
Cons
Literally everything else
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Shocking Management
Team Member (Former Employee) –  Gloucester16 November 2017
Never any guarantee of hours, incompetent management, very little chance to progress. Would not recommend to anyone unless it was a temporary thing until they got the next job.
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A great and fun job
Team Leader (Current Employee) –  Gloucestershire4 November 2017
After been with this company for over 5years I can say it has been a great working career.
The staff are happy and the benefits are great.
As every job does it has its ups and downs but always looking in ways to improve for both staff and customers.
Pros
Free films, discount in and out the company
Cons
Can get busy fast
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Good Team to work for
Team Member (Former Employee) –  Shrewsbury, Shropshire26 October 2017
I enjoyed every minute of working for them, they help you, support you and its always a highlight when you help a customer out. would highley reccomend
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Nothing but a red shirt to head office but great regional teams
Health and Safety Rep/Projector Technician (Former Employee) –  Middlesbrough16 October 2017
Enjoyed the work, colleagues and regional management but head office couldn't have been more awful. Even when going above and beyond more was always expected and never appreciated, they were rude and uncaring about the staff.
Pros
Free Films!
Cons
Awful Management
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Enjoyable but stressful
Operations Manager (Former Employee) –  Swindon, Wiltshire11 October 2017
If you love the cinema then it makes working there a lot more enjoyable.
Great place for learning new skills and also learning a wide variety of skills.
Typically a young demographic of Team Members which has its ups and downs, but mainly they make it a fun place to work.

Work/life balance is almost non-existent - lots of late shifts working until midnight or the early hours of the morning (and lots of extra hours worked unpaid as well).
Can be incredibly stressful and a LOT is expected of you as a manager which can seem overwhelming and unfair a lot of the time. Can easily feel under-appreciated.
Pros
Free films, concessions discount, good number of holiday days
Cons
Long hours, extra hours, work/life balance, stress, expectations
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Okay for young people
Cinema Host (Former Employee) –  London, Greater London1 October 2017
If you are a young person looking to get into work this is a good place to be. You get to work earn money and have fun. The pay isn't all that but for a young person it's good
Pros
Free films
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Great working with films
Operations Manager (Current Employee) –  Llandudno Junction, Gwynedd1 October 2017
Learned a lot about different aspects of the business, how to injest films.
Hardest part of the job was not seeing much sun light.

Most enjoyable was when there was a big movie release like Harry potter or Star Wars and hundreds of customers would arrive dressed up and really excited o watch a film they have waited for years to release.Meeting hard core film fans and family's introducing their children to the cinema for the first time was also lovely to be a part of their experience. The atmosphere and the rush when it was busy was absolutely great. Loved working under pressure when it was busy.
Pros
Free Films
Cons
Not much sun light
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Was good
Team Member (Former Employee) –  Milton Keynes, Buckinghamshire26 September 2017
Use to love working here. Over time all good managers and supervisors left and replaced then it went downhill, you only progressed if they liked you if not then they would treat you like rubbish. I miss the old days and now it's all favouritism, so glad I left after 4 years and now in a place where they treat you like a person.
Pros
None
Cons
Favouritism, no social life, under appreciated
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Terrible place to work
Barista (Former Employee) –  Crawley, West Sussex22 September 2017
The management couldn't care less bout what happens as long as they get paid and don't lose their jobs, i worked there for 2 years and it got progressively worse, i wouldn't recommend working there unless you enjoy getting treated like dirt and getting less hours than advertised and also working with a management team that wont lift a finger to help you.
Pros
free tickets
Cons
everything
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good place to work
Team Member (Current Employee) –  Ashton-Under-Lyne, Greater Manchester3 August 2017
great for students, flexible and fair management, great staff, good benefits, good opportunities for progression, hours always avaliable, technical issues, unsavory customers higher than other places, great training, grubby work.
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Great place for work
Team Member (Current Employee) –  Northampton, Northamptonshire3 July 2017
Great management and plenty of opportunities to progress.
ideal for students of people looking for short term jobs.
All work as a team and a relaxed environment to work in. Does have busy periods but get through them.
Pros
Free films
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great place to work
Cinema Assistant (Current Employee) –  Crawley7 June 2017
applied for this job and It was better than I expected and everyone ws helpful and nice, the mangers are helpful and can sort any problems you have out .
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Work
Supervisor (Former Employee) –  Enfield, Greater London25 May 2017
Cineworld has got better within the years I have been working. They have worked really hard on developing customer experience and quality of service. They provide great training in order to fit the role.
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Sheffield is great
Team Member - Full Time (Current Employee) –  Sheffield, South Yorkshire10 May 2017
I worked at Sheffield cineworld before, and left and came back. The job is not hard, management are friendly and fun, and staff all are fun to work with. I will never leave this job, sure, the pay isnt the bees knees, but the easiness of the job makes it worth it, days go by fast as the business level is fast paced. The hardest part of the job is that most of the time, you do not have time to take a breath between serving customers, its the busiest cinema in the area for a reason. The most enjoyable part of working here is that if you do your job, it is recognized with cinehero treat checks for free snacks and tickets (In addition to cinepass which you get after 3 months and works just like the Unlimited card only with 45% discount on all concessions and snacks in the cinema even at the bar).
Pros
Free Movies for 2, 45% off concessions, Bonuses from time to time.
Cons
Zero hour job, so if no good films come out any given week, there will be less hours scheduled.
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Overall rating

2.6
Based on 46 reviews
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2.5Work/Life Balance
2.7Salary/Benefits
2.2Job Security/Advancement
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2.6Culture