Cigna
Get weekly updates, new jobs, and reviews
Here to help
Coronavirus update
Information from Cigna:

Cigna Employee Reviews

Job Title
All
Location
United Kingdom67 reviews
Found 67 reviews matching the search
See all 4,253 reviews
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good People, diverse content
I enjoyed my employment at Cigna and was able to develop my skills as well as those within my team. It is a global business and the interaction is expansive. Career progression at a senior level is limited.
Was this review helpful?
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Overall
Good company but poor management and misguided in the current market
Not much more to say made redundant as jobs relocating to India. People made it a great place .
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work.
Cigna is a great place to work. They let you manage your own work and they have great technology this helps with achieving your objectives and pay and bonuses are good
Was this review helpful?
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Can be a difficult environment to work in
Good company to work for. Many long term employees. It really depends on the project that you are working on. Has a very US focused delivery mentality which means that you deliver a project to a date rather than scope / quality. The project delivery date often changes for no specific reason, which means that you could have been working flat out for months to deliver to this date and then it no longer applies. Can be very frustrating. Senior management changes often, which also can derail a project.
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good place to work
Decent working hours in line with family friendly work guidelines.
Good company to work for.

Management were mostly fair and reasonable.

Good for looking after your well being.
Was this review helpful?
Rate your recent company
Share your experience to help others
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Stressful
Great culture and good people to work with. Employee engagement is high on the agenda.
Management are stuck in their ways and unwilling to accept any sort of change. There is no opportunity for progression or development. Understaffing and low salaries mean it’s difficult to retain staff or higher new employees. It also means there are too many tasks expected to be picked up by remaistaff.
Was this review helpful?
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Mentally draining
Started at the start of this year - management have no empathy for their staff or show any care towards them unless they’re a favourite or friends with them. Was told I had to leave any medical conditions at the door and when a family member was critically ill was told that it was disrupting my work. No chance for improvement and all they care about is statistics not the people taking calls. If you card about your mental health do not work there it’s not worth the little pay you get
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun
Was a good place to work and you knew what your role was and you knew where the company was going, good people to work with and very flexible with how you worked.
Was this review helpful?
We want to help you find great companies. Help us be the best!
Do these reviews help you learn more about working at Cigna?
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Diva leadership culture
A company in constant flux. There is no clear direction or effective strategy, and what plans get rolled out at town halls get changed almost as quickly. There is almost no work/life balance, even though they talk about the impact of an 'always on' culture, employees are expected to be available 24/7 due to working across time zones. Don't expect performance reviews or career development; little direction provided following poor onboarding process.

Pros

Peer-to-peer, great people

Decent pay

Work from home encouraged


Cons

Senior leadership is over their depth, ill-equipped and under-skilled

More investment in ego-feeding rather than business development

Lacks openness and willingness to hear input and guidance from staff

Management style is mostly a culture of fear

Constant turnover on key project teams

Project team members burn-out quickly due to demands
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Don’t do it
Terrible place to work. want to be the best in the business but are nowhere near. Good ideas in principle but don’t have the systems, platforms or IT staff capable of delivering the services they promise such as member portal, client portal, virtual health app but still went ahead and put them in production anyway. Everyday is another problem another complaint & another day of stress. Take a day off and you’re scrutinised for it. You’re not allowed to be sick. Joke of a company.
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Awful experience
Overworked and state they care but it’s all about numbers and if you don’t deliver you are pushed out I wouldn’t recommend this place to anyone it’s not a nice environment at all
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Excellent experience and training
Professional requiring high standards of performance. Excellent team manager and always supportive and encouraging to improve. Pay and benefits are excellent and a great experience that will serve me well in my career
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Company all round
A fantastic company to work for. Great work life balance, salary and people. Cigna generally had a a people first culture. The pay was very good for the South west of england.
Pros
pay
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive
Great place to work with great people, a lot of new tech to learn and you can move within the company as long as you're willing to apply yourself. Management will always take on board concerns.
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive workplace
A very good effective working environment. Good staff and well rewarded. Good work is recognised and rewarded. A good place to work and would recommend.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Best place to work with great benefits and made friends for life
A busy office in a light airy building. Many deadlines where everything is a priority but great teamwork made this all achievable. Telephone work dealing with customers and brokers, direct debits, card payments, complaints, spreadsheets and different aspects of insurance were all in a days work and ensured team members received excellent training on all aspects of the role.
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very stressful
Terrible. Stay away I beg you. Horrible please to work. Nurse managers are a joke and the work balance is not there. Very stressful job and you are NOT appreciated.
Not 9 to 5 either so no real benefit and god forbid you have family issues with children.

Stay in the nhs and find a position that works for you there.
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Greenock Finance Team - AVOID
Not a great department to work in, poor management and no confidentiality whatsoever when raising any problems. Managers asked to do tasks not specific to their own team and don't have time to look after their team. Horrible working environment at times with little or no talking aloud.
Pros
Decent pay, company benefits
Cons
Stressful, poor management, bully tactics
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
High standards
Cigna insurance has a very high standard which they are continuously trying to improve ti ensure the bust customer journey.

All departments work well together to come up with the solution
Pros
Good Salary
Cons
Na
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and customer focused
Very productive and a pleasure to work for, a typical day is very busy and customer focused, i have learnt a lot and have developed as a person, work place culture is positive but it is a very intense and stressful job with pressures to meet targets.

The most enjoyable part of the job is knowing you have made a difference to someone's life and have provided a good customer experience.
Pros
Exellent Salary and benefits
Cons
Shift parten
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Place to Work
i was on a temporary contract which expired, I had hoped to secure a full time position.

My role was broker sales and support which i thoughrally enjoyed.
Pros
Great Wroking environement
Cons
Terrible Salary and Bonuses
Was this review helpful?