Some managers are useless
Seasonal Guest Experience Assistant (Former Employee) – Chester – 13 September 2018
I loved working here for 2 seasons, I mostly litter picked and cleaned toilets but I got to see animals every day. My colleagues were all super friendly (including the permanent staff, don't let any seasonal staff put you off them just chat to some of them yourself!)
The atmosphere was great to begin with but then managers started putting in contradicting rules, expected far too much in far too little time and god forbid you so much as say hello to someone else on shift as you'll be told you're chatting too much. They seemed obsessed with the wrong things, like complaining you missed a cobweb when you were out fixing a broken parasol!
Some managers and supervisors were okay, one supervisor in particular was super friendly and he actually helped out, while staff from other zones said theirs would call them on the radio about a crisp packet on the floor.
You also never see them out in the rain, they sit at their desks and call you to them if they need to tell you something, even if you're in the middle of a task.
I would recommend working here IF you get the right supervisor...
Free zoo tickets, discount, awesome environment to be in, comfortable uniform, perfect for students during summer
Extremely poor management with bad attitude and patronising, seem to think theyd do a better job than you yet wont help when needed.