Questions and Answers about Chester Zoo

Here's what people have said about working and interviewing at Chester Zoo.

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The best questions are directly relevant to Chester Zoo.
  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

19 questions

I love working there and I’m super proud of wearing my branded uniform and telling people about working there

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A lot. Each morning you are given a forecast in the brief. Winter/Autumn months are the quietest. Weekends & summer holidays are the endless swarms of people. The forecast for the amount of visitors is always 4 figures - the zoo is very rarely “dead” or quiet.

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The first interview: Prepare to be told you may have to complete a group activity before your interview. An example is being given a scenario e.g; “a family is lost inside the zoo/they need this & that - what would you do”. You would then present this in your individual interview. This is how they compare you to other candidates first. The second part is attending a HR induction. This is getting a photograph taken & filling out paperwork. The third instalment is all of the chosen employees gathering in a hotel venue to receive customer service training. (For me) this included sitting at a table with people you do not know & completing activities and working as a team all day. Management also use this as a way to spot good workers. Confidence is key (leadership, public speaking & being social is needed) people with social anxiety or similar disorders like myself may struggle.

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Make people welcome to Chester zoo entertainment

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Fast paced and getting busier as the ‘season’ kicks in but it’s great fun And you quickly get into it

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Applied online and invited to a group interview.

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At the start of the interview we were given a sheet detailing a family visiting the zoo and a list of animals, food and merchandise they like. We then had to provide a way to satisfy all these requests as if we were talking to the family as they entered the zoo.

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Working hours are fine as long as you don't mind giving weekends up

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