I love working there and I’m super proud of wearing my branded uniform and telling people about working there
A lot. Each morning you are given a forecast in the brief. Winter/Autumn months are the quietest. Weekends & summer holidays are the endless swarms of people. The forecast for the amount of visitors is always 4 figures - the zoo is very rarely “dead” or quiet.
The first interview: Prepare to be told you may have to complete a group activity before your interview. An example is being given a scenario e.g; “a family is lost inside the zoo/they need this & that - what would you do”. You would then present this in your individual interview. This is how they compare you to other candidates first. The second part is attending a HR induction. This is getting a photograph taken & filling out paperwork. The third instalment is all of the chosen employees gathering in a hotel venue to receive customer service training. (For me) this included sitting at a table with people you do not know & completing activities and working as a team all day. Management also use this as a way to spot good workers. Confidence is key (leadership, public speaking & being social is needed) people with social anxiety or similar disorders like myself may struggle.