Although I am grateful for the opportunity to work at this gorgeous venue, I found the culture of blame and lack of support very disappointing. I held a position of responsibility and leadership which developed me as a person, allowed me to acquire new skills and also taught me the real value of teamwork. Unfortunately, most of these skills were used to "firefight" problems occurring shift after shift with no real change evident despite raising issues with senior managers. Laissez-faire attitude of managers embarrassing and very unhelpful. There is no respect for the front of house staff and no appreciation of the huge effort they put in to deliver an event to a high standard. Complete disregard for fair treatment of staff including sexism, inadequate training, lack of protocol, and no opportunity for your voice to be heard in positive environment. Not entirely surprising the rate of employee turnover is very high but no interest in the reasons for resignation.
The most enjoyable part of the job is the gratitude from the guests, select FOH staff who work very hard to support the Duty Manager, opportunity to experience cultural practices at a diversity of weddings and meet some wonderful people.