Great place with a family atmosphere
Team Leader (Current Employee) – Syston, Leicestershire – 8 March 2019
have been in my time. As for the job itself well I made it clear that I wished to move up he ladder and try to make a difference and I have achieved both due to my own work ethic and the help of my colleagues. The one thing that has not changed is my passion and motivation to help the guys I support. Yes it can be challenging at times,. But then the job title is support care worker for people with challenging behaviors. But regardless of any behaviours I deal with I dust myself down and move on. You have to remember that the people we support have mental health problems and its nothing personal when incidents inevitably happen. I use the training I have been given and hopefully diffuse the situation before it gets out of control, but if it does then I use my eecr training to restrain the individual and offer verbal reassurance until they are calm. This can be from 30 secs to 10 mins, but the support from other staff is always there and once it's done, it's done. Nothing is dwelled upon and if we didn't do what is required then someone could be hurt seriously.
But this aside the laughs that we have with the guys is the reason I love it. To know that you are actually making a difference to someone's life is a fantastic feeling. It could be that you have just sat and spoke to them for 5 minutes about absolute nonsense or it could be that you've just got back in from a day out to Skegness, the zoo, the cinema to name a few and are literally belly laughing with the guys because they have had a great time.
The job is so much more than cleaning etc... We are support staff not slaves and the atmosphere is like one of a big family, lots of laughs,a few anxious times, some fallings out and sometimes tears. But at the end of the day we are professional in all we do and truly care for the guys and no grudges are held.
I love it.
Knowing that you make a difference