Charnwood Borough Council Employee Reviews

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3.0
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Overview
Compliance Coordinator (Former Employee) –  Loughborough31 March 2019
Decent place to work- disorganised management but fun co workers.

Typical public sector enviroment, with bad pay and in need of extra members of staff for the work on offer.
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5.0
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Business Centre fantastic place to work
Business Centre Assistant /Receptionist (Former Employee) –  Loughborough10 July 2018
The Ark and Oak Business Centres' owned by Charnwood Borough Council were both fantastic places work.
As a key holder and a lone worker my responsibilities were to open the centre everyday including main reception area and all meeting rooms.
This was a face to face customer service role dealing with the general public and tenants who occupy the business units, answering questions, problem solving and managing the daily running, maintenance of the building and reporting back to manager if there were issues only management can solve. It was a fantastic culture. You were left to own devices to get work done.Manager would liaise via telephone or email.
The hardest part of the role was dealing with difficult people especially when came to management issues. Other than that I enjoyed every aspect of my role as everyday was different and I met so many people. I was learning new things every day and how to improve customer services on a personable level.
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5.0
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Work Experience Placement
Work Experience (Former Employee) –  Loughborough, Leicestershire20 November 2017
I did a work experience placement with Charnwood Borough council whilst at college. It was an extremely useful placement which I thoroughly enjoyed. However, I chose to pursue work elsewhere.
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3.0
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Not an ideal work place
Purchasing and Payments Officer (Former Employee) –  Loughborough, ENG20 August 2015
Co-workers were great but the managers were poorly behaved and didn't quite know how to manage people fairly and equally. CBC has a heavy work culture of hierarchy and bureaucracy, which in the 21th century isn't really suitable. I have gone through many organisational changes and the job itself wasn't very stable.
Pros
None
Cons
Not an ideal work place
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3.0
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Local Authority - with much political baggage
Retired Local Government Manager (Former Employee) –  ENG19 December 2014
This is a moderately large Borough Council to the north of Leicester, within Leicestershire - the largest in the County with the exception of the City Council. There was pressure on all managers to reduce costs as much as possible, whilst the expectation was to maintain or even improve service. There was much made of the level of customer service, which was mainly due to dedication of the workforce in spite of management. Whilst it was a generally friendly workplace, there were significant areas where management were not wholly supportive, and on occasion, some were hostile.
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5.0
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Full of knowledgeable and helpful people
Communication Infrastructure Manager (Former Employee) –  Loughborough, ENG17 October 2013
Like any organisation at this current time, the pressures are there to produce more than sometimes you can, however, generally many good individual teams of employees.

If you asked them individually if they're happy well ....... who knows
Pros
Good committed workforce
Cons
Too many Councillors (although publicly elected) not in it for the right reasons, hence make officers jobs unnecessarily miserable.
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4.0
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Public services
Senior Business Architect (Former Employee) –  England6 August 2013
Serving well its rural communities across the midlands. It kept its public finances in a good shape, never over the budget while maintaining its services efficient and effective
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Overall rating

4.1
Based on 8 reviews
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4.1Work/Life Balance
4.1Salary/Benefits
4.0Job Security/Advancement
4.0Management
3.9Culture

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