I was the Administration Manager in the Training Department in Darlington and worked here for 17 years. It was a small office consisting of approx 6 members of staff and they were a good group, friendly and helpful. The management are professional and supportive, listened to your opinion most of the time which makes a difference. The hardest part of the job was dealing with difficult staff issues, following disciplinary procedures etc. The most enjoyable part of the job was receiving positive feedback customers and tutors. Unfortunately they've decided to close the office based in Darlington so my role here is about to end.