Supported Housing Assistant (Former Employee) – Kensington Olympia – 12 September 2012
A typical day at work would require myself to carry out health and safety checks and engage with the Young people at the service. I would also have to record information and send emails to inform all relevant persons of what is happening at the service, as well as recording information in the communications book and ensuring that all guest have signed in. I would also have to liaise with other agencies to maximise the support network for the residents. While working for Centrepoint i learned that what maybe written on paper (in regards to referral forms) and what will be presented in front of you can be two completely different things. So in conclusion i appreciate how important it is to be open-minded and respect all individuals regardless of the life they may or may not live. While working for Centrepoint i had the opportunity to work with excellent co-workers. I believed this was important because we all felt comfortable enough to support each other on a day-to-day basis, as well as respecting the fact that we all had work to do and each person had their own deadlines to adhere to. The hardest part of my job was the most rewarding part of my job. This was dealing with te challenging behavior that the young people presented as some days they would present really challenging behavior and other days they would engage full. The most enjoyable part of my job was interacting with the young people.