Cath Kidston Employee Reviews

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4.0
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Fun and caring workplace
Sales Assistant (Current Employee) –  Portsmouth21 October 2018
The company really feels like one big family and cares about the worries and troubles of their employees. The job itself is enjoyable and gives good customer service experience.
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4.0
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learnt a lot
Sales assistant (Former Employee) –  Bicester9 October 2018
good store manager who gave me the opportunity to learn more about retail and the chances it can give you if you're interested to pursue it as a career.
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5.0
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A wonderful place to work
Supervisor/Team Leader (Current Employee) –  Gateshead8 October 2018
Being with the company for just over 4 years now, I have enjoyed every shift, made so many friends of all ages. The training you get when you first start is impeccable, they leave nothing out and ensure you feel confident within everu task you are required to do. The atmosphere within the shops are amazing, staff are always lovely and you feel welcome. Overall, lovely company to work for and I would highly recommend to anyone.
Pros
Pay, discount benefits
Cons
Being on your feet
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4.0
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great
Seasonal Sales Assistant (Former Employee) –  Liverpool22 August 2018
it was brill, wasn't too big of a place so there were times it was quiet but it could also get very busy and there were many jobs to be completed. The management at the time could be very rude and snappy to the employees and I personally felt very on edge around her but all of the other employees were lovely and a pleasure to work with
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3.0
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Productive
Customer Service (Former Employee) –  London19 July 2018
Customer service, deal with requests and orders swiftly and efficiently to maximize customer
experience.
Ensure stock replenishment of the shop floor is carried out regularly and efficiently. Notify
management of low stock levels.
Housekeeping.
Carry out delegated tasks efficiently and within set time frame.
Product knowledge.
Cashier duties.
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5.0
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Really friendly co workers
Shop Assistant (Former Employee) –  Brighton2 July 2018
Had so much fun doing work experience at Cath Kidston, I would fully recommend it to anyone thinking about it. All the staff were so friendly and helpful when it came to working throughout the day in order to create a positive working environment throughout the whole shop.
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3.0
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Meh
Sales Assistant (Former Employee) –  Bicester14 June 2018
Pay was good compared to other stores within the company. Management would expect staff to turn up 10-15 minutes early for every shift to be briefed but would not be paid for this time. Management will happily discipline low level staff but would not do anything when managers made major errors such as emailing out staff information.
Pros
okay pay
Cons
Management
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3.0
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A great company
Marketing (Former Employee) –  London, Greater London14 June 2018
A great company to work for - lovely team. Lots of fun projects to get involved with. The real 'hone of modern vintage'. Great global initiatives being undertaken.
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3.0
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calm nice place to work
Visual Merchandising and Sales (Former Employee) –  Bournemouth31 May 2018
A great environment, a place where you can improve in the retail work and climb the lader.
It was great for when i was studying as i could work part time. Pays not great but enough
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2.0
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Constant issues with pay
Sales Advisor (Former Employee) –  London, Greater London26 April 2018
Colleagues are wonderful and sweet to work with. There is favouritism but that shouldn’t affect your working life as the favourite do not have extreme privileges. Do your best for yourself. They try new ways to praise you for your personal and team effort. The company helps develop skills.

Constant issues with pay. Especially with overtime pay. It’s very intimidating to complain about pay when every one is sweet. Never had issues with pay with another company, so it’s very shocking. If you chose to work there have contracted hours so no need for overtime. Also avoid taking overtime in general.
Pros
Discount
Cons
Issue with pay
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3.0
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Wonderful workplace, awful management
Christmas Temp (Former Employee) –  Marylebone, Greater London15 April 2018
Biased manager, rude, elitist and grouped together with her personal friends that she hired to be nasty to everyone else.
Wonderful store, products, salary and benefits. Gutted I was forced out of this job and not even offered a store transfer because of a childish, spiteful manager.
Pros
50% discount
Cons
Awful management
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5.0
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A day at Cath Kidston
Sales Assistant (Former Employee) –  London9 March 2018
You learn a lot about how to deal with all kinds of customers, since the company has stores not only in the UK but also internationally too and is growing. Love getting to help and make people feel like they are part of the Cath Kidston journey when purchasing products from the store.
Pros
50% discount, flexible
Cons
Sometimes the prints can give you headaches!!
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3.0
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Average
Sales Assistant (Former Employee) –  London, Greater London2 March 2018
The job was a standard retail job. On quiet days, it can be very boring , as the day will usually just involve tidying stock that is already fairly tidy. My hours weren't great as they were in a shopping centre that opened until late and often this meant quiet evenings with very few customers.
Everyone I met there was very friendly. It could be a nice retail job if you're passionate about the brand.
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4.0
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Fun workplace
Sales Assistant (Former Employee) –  Birmingham New Street Station, West Midlands23 February 2018
The staff were amazing at Cath Kidston (Other sales assistants and majority of the management team). However, one member of management showed she had favourite and would often let her favourite members of staff stand and do nothing/talk whilst the less liked members of staff would run around doing jobs that could have easy been completed faster with the help of the 2/3 other people instead of letting them stand around in a circle.

The management aren't really that professional, however they are good with holiday/days off (with enough notice given) and do offer job promotions often.
Pros
Hour long lunches, fair hours given
Cons
Favouritsm
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5.0
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Lovely company to work for.
Dual-Site Store Manager, Bristol Area (Current Employee) –  Bristol, Bristol20 February 2018
Really lovely company. Treated like part of the family, not just a payroll number! Good career progression and very competitive salary/bonuses. Company is expanding a lot at the moment which provides lots of opportunities.
As a store manager you have a lot of control over the running of your store and the regional/area managers trust you. Company has a big focus on customer engagement and likes to make work fun.
Pros
career progression, people, product, bonuses, discounts
Cons
Not enough stores up north.
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1.0
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Hideous
Manager (Former Employee) –  London, Greater London3 February 2018
The worst place I have ever worked. The regional manager was foul. Head office is a shambles. No direction given. Everyone is treated differently, some are allowed to do whatever they like and others are bullied until they leave or sacked.
Pros
None
Cons
Everything
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5.0
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Great in house development and progression
Store Manager (Current Employee) –  United Kingdom19 December 2017
Really great company to work for, with great in house development and progression available. Regional and area managers are amazing and a very friendly and relaxed environment to work in.
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5.0
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Welcoming and Homely
Store Manager (Current Employee) –  Cambridge, Cambridgeshire1 December 2017
Great company to work for, fun, friendly and a great atmosphere and company values.
Good work life balance, and they really understand and value that you have a life outside of work.
Very welcoming and friendly approach to all that they do. And this is applied to the customer service side of things also.
Pros
friendly environment
Cons
Lack of development opportunities for senior management
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5.0
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Lovely place to work at, very positive atmosphere and customers are lovely.
Senior Sales Assistant (Current Employee) –  Leicester, Leicestershire1 December 2017
A great place to start your career in retail, good environment and fun to work at. Learned a lot over a year, and happy that there is always room for progress if your're interested.
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1.0
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Worst company ever worked for
Senior Sales Assistant (Current Employee) –  Bristol25 November 2017
If I could give the company 0 stars, I happily would. Only managed to stay there for 4 weeks before having to leave due to the terrible management and head office issues.
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