Seasonal Sales Assistant (Former Employee) – Liverpool – 22 August 2018
it was brill, wasn't too big of a place so there were times it was quiet but it could also get very busy and there were many jobs to be completed. The management at the time could be very rude and snappy to the employees and I personally felt very on edge around her but all of the other employees were lovely and a pleasure to work with
Customer Service (Former Employee) – London – 19 July 2018
Customer service, deal with requests and orders swiftly and efficiently to maximize customer experience. Ensure stock replenishment of the shop floor is carried out regularly and efficiently. Notify management of low stock levels. Housekeeping. Carry out delegated tasks efficiently and within set time frame. Product knowledge. Cashier duties.
Shop Assistant (Former Employee) – Brighton – 2 July 2018
Had so much fun doing work experience at Cath Kidston, I would fully recommend it to anyone thinking about it. All the staff were so friendly and helpful when it came to working throughout the day in order to create a positive working environment throughout the whole shop.
Sales Assistant (Former Employee) – Bicester – 14 June 2018
Pay was good compared to other stores within the company. Management would expect staff to turn up 10-15 minutes early for every shift to be briefed but would not be paid for this time. Management will happily discipline low level staff but would not do anything when managers made major errors such as emailing out staff information.
Sales Advisor (Former Employee) – London, Greater London – 26 April 2018
Colleagues are wonderful and sweet to work with. There is favouritism but that shouldn’t affect your working life as the favourite do not have extreme privileges. Do your best for yourself. They try new ways to praise you for your personal and team effort. The company helps develop skills.
Constant issues with pay. Especially with overtime pay. It’s very intimidating to complain about pay when every one is sweet. Never had issues with pay with another company, so it’s very shocking. If you chose to work there have contracted hours so no need for overtime. Also avoid taking overtime in general.
Christmas Temp (Former Employee) – Marylebone, Greater London – 15 April 2018
Biased manager, rude, elitist and grouped together with her personal friends that she hired to be nasty to everyone else. Wonderful store, products, salary and benefits. Gutted I was forced out of this job and not even offered a store transfer because of a childish, spiteful manager.
Sales Assistant (Former Employee) – London – 9 March 2018
You learn a lot about how to deal with all kinds of customers, since the company has stores not only in the UK but also internationally too and is growing. Love getting to help and make people feel like they are part of the Cath Kidston journey when purchasing products from the store.
Sales Assistant (Former Employee) – London, Greater London – 2 March 2018
The job was a standard retail job. On quiet days, it can be very boring , as the day will usually just involve tidying stock that is already fairly tidy. My hours weren't great as they were in a shopping centre that opened until late and often this meant quiet evenings with very few customers. Everyone I met there was very friendly. It could be a nice retail job if you're passionate about the brand.
Sales Assistant (Former Employee) – Birmingham New Street Station, West Midlands – 23 February 2018
The staff were amazing at Cath Kidston (Other sales assistants and majority of the management team). However, one member of management showed she had favourite and would often let her favourite members of staff stand and do nothing/talk whilst the less liked members of staff would run around doing jobs that could have easy been completed faster with the help of the 2/3 other people instead of letting them stand around in a circle.
The management aren't really that professional, however they are good with holiday/days off (with enough notice given) and do offer job promotions often.
Dual-Site Store Manager, Bristol Area (Current Employee) – Bristol, Bristol – 20 February 2018
Really lovely company. Treated like part of the family, not just a payroll number! Good career progression and very competitive salary/bonuses. Company is expanding a lot at the moment which provides lots of opportunities. As a store manager you have a lot of control over the running of your store and the regional/area managers trust you. Company has a big focus on customer engagement and likes to make work fun.
career progression, people, product, bonuses, discounts
Manager (Former Employee) – London, Greater London – 3 February 2018
The worst place I have ever worked. The regional manager was foul. Head office is a shambles. No direction given. Everyone is treated differently, some are allowed to do whatever they like and others are bullied until they leave or sacked.
Store Manager (Current Employee) – Cambridge, Cambridgeshire – 1 December 2017
Great company to work for, fun, friendly and a great atmosphere and company values. Good work life balance, and they really understand and value that you have a life outside of work. Very welcoming and friendly approach to all that they do. And this is applied to the customer service side of things also.
Lack of development opportunities for senior management
With a positive and energetic team, the company thrive each working day. Management are great to work for and enhance the workplace experience! Cath Kidston is, in my opinion, my favourite retail job to date - the company look after their employees!
Discount and friendly team
Working hours, takes from life a little (expected)
Warehouse Person (Former Employee) – St. Neots Eaton Socon – 7 October 2017
A growing company whilst I was working there over the time and years that I was an agency and full time employee. Unfortunately the last 6 months as a full time employee were not as enjoyable as working as agency.So I had to leave the company in May 2017.
I did like working at cath kidston, especially at christmas when it was busy. However when it wasn't this busy time it was pretty boring and not a lot to do! The new manager that was hired was horrendous, the reason I left