Cash Converters
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Cash Converters Employee Reviews for Customer Assistant

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5.0
Job Work/Life Balance
Salary/Benefits
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great
brilliant thoroughly enjoyed it. great place to work. lovely staff. would recommend. brilliant thoroughly enjoyed it. would recconmend this workplace.
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2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
easy enough role but loads of expectations
serving customers and interaction is very easy and can be rewarding, most customers aren't clued up on products so you can sell them whatever you want to if you dress them up a bit

unless you get in with management, you are just a dogsbody to improve the managers bonus. they may have many ideas in improvements to the store, but they expect you to implement them whilst managing the shopfloor, serving customers, fixing blocked or broken stock, rotating and replacing sold stock, refunds, brushing up, printing labels, cleaning windows and shelving, merchandising and not forgetting...achieve targets.


there are morning and evening stock counts. these and range from double to triple figures so make sure your good a counting as this will be the bane of you life if the totals come up wrong!!!


you aren't allowed much time away from the shopfloor (expect 9hrs stoop up in shoes) or if you want to learn another area of the business, you are questioned like you've committed a crime and told "its not your job"


there isn't much in the way of progression unless someone leaves, is a brown nose or gets sacked. management are there to look after their own job and anyone that is marginally better is for the high jump


past experiences will only get you so far, having a WORKING SMARTER NOT HARDER attitude will see you getting the ACT YOUR WAGE mantra
Pros
staff discount, but you have to wait for AOM approval, quicker to sell to a friend
Cons
standing up for your full shift, unfair rotas, talked down to, no progression or real training
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