Cash Converters
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Cash Converters Employee Reviews

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United Kingdom226 reviews
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4.0
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Working here is fun there is always something new coming out from the back area and everything is put in there right place. The people that work there are very friendly and passionate about what they sell
Pros
Make friends
Cons
Short lunch break
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5.0
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Loved the work place!
Manager and team were all super friendly and supportive.

great working environment.

pay is minimum wage, however you can hit bonuses and pay cab=n be rised if you have good customer service. lovely place to work!
Pros
1 hour break and bonus
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5.0
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Working in small team feel like small family. Everyone helping everyone. Love there every minute.
Every day was different and fun. Helping costumer understand what they want and listen them wen needed.
Pros
Discount for saff
Cons
extra hours on top
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1.0
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I hated this place so much. The manager encouraged staff to do whatever they could to rip customers off (this was actually said in morning briefings in those words!) some staff were OK at my branch but there were also some that were very irritating and wouldn't do their jobs properly or even care that someone else had to do their tasks for them because they didn't do it correctly the first time!
Pros
It's a job if you need one bad enough
Cons
Too many to count
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4.0
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It is a good company to be working in, although the "promotion" of staff is normally done externally by hiring new people for available positions instead of offering the vacancies to staff that are already experienced in the business, unfair on that sense.
Good to learn about different types of aspects of the business, from Log Book Loans, to Pawn Gold/Silver, Personal Loans and Buybacks.
Pros
Good environment; Good work schedule
Cons
Low wage (minimum); Fast paced; Stressful
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2.0
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If you like working long hours to make your boss lots of money while you get very little for the work you do then go ahead. I was the assistant manager for 6 years and staff turnover is huge. You are not rewarded for your efforts and family members of the director who are useless are pushed to the top. Avoid like the plague.
Pros
Get first pick of stock with a discount
Cons
Working there.
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4.0
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Every day is different, bringing new and unique challenges - customer service is at the forefront of everything, and there are lots of different aspects to the job
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2.0
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Very hard to progress if you’re a manager already, very much a boys club, so zero chance of enhancement.
Little support, with minimal visits. Absolutely no 1-2-1’s, no appraisals.

Lovely staff and customers are great, but senior management really let them down
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4.0
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Company is good depends on the store you work in manager you have can be like a playground you enjoy your work but how management handle themselves and situations are off putting
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1.0
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Store management is awful. Was threatened by a new starter who made malicious allegations about me. Management also bully and misrepresent your comments. Had a manager destroy my resignation, only to try and keep me as he had no cover and then terminate my contract. Old customers came to my new work place to try and shoplift to sell to my old store. Worst experience!
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4.0
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Fue una satisfacción poder entrar a formar parte del equipo Cash Converters en Inglaterra, fueron grandes experiencias, había que luchar y esforzarse día a día para conseguir las metas que nos proponían, pero eso me fortalecía como individuo viéndome con el paso del tiempo más habilidoso y experto en la materia.
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2.0
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The pressure is unbelievable not a place for everyone if you want constant pressure then yes you will be fine but i gave it my all and wasnt good enough
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1.0
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You are just a number to them, If you have any problems or need any help they would rather push you out and just bring the next person in to make the most money they can
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3.0
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Long hours, tedious management, difficult customers and some annoying colleagues made the London Road, Brighton branch a difficult place to work in. This job made me feel very down as I was always working and had no time for myself or uni work.
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1.0
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Stressful and unsafe environment. You get all kinds of behaviours and the managers couldn't be bothered about it. Short breaks for the hours worked. No benefits.
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1.0
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The management could be improved, need more smiles in the workplace, hours are suitable however hardly any breaks plus it’s below minimum wage.
Wouldn’t recommend
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4.0
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Had to run the shop make sure stock had the right price on it mange a small team all so deal with customer and buy for the business and sell at a good price
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3.0
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All the time I've worked for cash converters they only care about profit, there are rarely internal promotions or training for it, and when there are vacancies they get people from outside.
Pros
Good Schedule
Cons
Stressfull, loads of work, underpaid.
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1.0
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Do not work in this business totally immoral lazy greedy stealing management and owners, supprised these businesses are allowed to run!! So much promise and offers and benefits at interview, worked there for months but never saw a bonus, minimum wage lots of work non-stop, management absolutely useless they sit eat drink and get big discounts, customers gets big discounts as an employee you’ll be lucky to get a decent discount, mostly drug users and sellers nasty customers with smelly dirty goods to sell deprived customers get conned
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3.0
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The job itself is interesting and you'll never be bored. This is usually a good thing but it's actually because the store's owner is watching you on cctv all day from the comfort of his home/ office. He will also call your phone or the store's phone to tell you to do more work or that you missed an opportunity to serve a customer because you were with another customer. The team at the store that don't get enough credit. Especially with some of customers
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3.0
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Overall Cash Converters is a pretty decent and reasonably fun place to work. Great atmosphere, brilliant banter and relatively easy job overall. However store management have no respect for the staff that keep their store open. The staff turn-over is unbelievable. bullying and harassment is commonplace and regardless how many complaints are made to Head Office HR... nothing ever gets done.
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