Carpetright
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Carpetright Employee Reviews

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United Kingdom191 reviews
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4.0
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I worked at carpetright for 14 years in a few roles mostly enjoyed my time with company , still have a few friends working there that have been there over 20 years
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5.0
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I joined in a role based at Head Office just before lockdown. I cannot speak highly enough of the way the company has looked after me during this difficult time
The people I have met face to face and more recently, remotely have been fantastic. They are genuinely helpful, friendly and welcoming

With COVID safety comes first and the company has gone over and above expectations to make sure everyone feels safe and supported

Its still early days but so far this has been a great experience
Pros
Subsidised restaurant, free car parking, ability to work from home occasionally
Cons
None so far
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1.0
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Worst company. Can't manage customers expectation. Over worked, and when you do come in on your day off to get tasks completed. Your pulled up for not completing task on time. Just see what the customers think on social media.
Pros
Commission driven, can add up
Cons
Want everything for nothing
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1.0
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Carpetright management treat all staff like rubbish even if you have worked there 10 years they will sack you in the blink of an eye pay is terrible.
Pros
none
Cons
bad pay horrible management treat you like trash.
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1.0
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Stressful, no work life balance not a great company to work for. Don't care about staff only £. I personally wouldn't work for them again. No support from hierarchy.
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2.0
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They had too many chiefs pulling in different directions with little practical experience. Covered a large area and was often required to work out of area and quite often travelled up to 100 miles doing timed appointments.
Pros
Expenses covered
Cons
More was expected than was actually practicable to do
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1.0
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Money money money and staff comes at the bottom.no communication with staff and no respect for customers. I would never go back to this company just poor
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2.0
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Management doesn't know what is going on in there stores however believe they know better than the store Managers at grass roots how see it all day after day
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5.0
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I am an Assistant Manager at Carpetright and have worked for them for 4years, having always worked in Retail this job appealed to me as I love to give great service and help customers enjoy there shopping experience. As a woman in a largely populated Men’s job I would recommend this company as they look after women and take on any ideas you may bring to the business. WE ARE CARPEtRIGHT
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1.0
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The company is not set up correctly and it’s current instore systems and warehouse systems are from the stone ages with no live actual stock data .
The training program is always cut short by senior managers , the training itself does not detail the levels of time it takes for external contractors to fit the items there’s no team work between stores fitting centres are mostly a joke the basic store managers salary is £21k with 1% commissions sin 22 years of retail this company is bar the biggest joke going
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1.0
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its commision based with a distinct atmosphere of vulture like tendancies, get paid a basic below minimum wage and expected to do things well out of your job role. Also dont be suprised when a regional appears and claims to know nothing of how to work on a store level.

These are the same people you are expected to answer to when something goes wrong in the store. " It should not have gone that wrong, you have all the resources you need." they will say. while knowing absolutley nothing to do with store systems. ridiculous.
Pros
none
Cons
everything
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1.0
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Very stressful. Constant customer complaints. No direction from Senior Management. Bully culture. Long hours. Lack of training. No work life balance..
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1.0
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Management are awful! They bully their employees. SHOCKING PAY! £6.50 an hour which is below minimum wage. Worst of all to make the pay 'legal', they dock your commission by £150 each month to make your pay up to minimum wage!
Pros
None
Cons
Pay & management
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3.0
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This is a good job if you are career minded and can do lots of hours, self motivation is needed but you do get job satisfaction, progression opportunity and a good salary
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2.0
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Carpetright say your do a 39 hour week you end up doing a 50hrs not paid.
Company has no communication with staff that includes the managers.

Poor pay!
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3.0
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Enjoyed working for them. Nice environment, some of the staff were very nice and made me feel comfortable. Looked forward to going into work and it was a chilled vibe
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1.0
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I love my role within the company, but the pricing structure is very dishonest and we are ridiculously expensive. We are ripping customers off make no mistake about it. The products sold are often not fit for purpose and conflict resolution is poor.
I was assaulted by a member of staff and they kept their job despite evidence proving the assault happened. I opted to relocate to avoid further conflict.

AVOID AVOID AVOID
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1.0
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I joined Carpetright straight out of university, and whilst the work was manageable, over the last few months things have changed drastically. Stores are constantly short staffed, and colleagues are expected to work overtime with no extra pay, and little to no management. Constant high targets that are impossible to meet with other pressures.
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1.0
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Progressed from warehouse to assistant manager. As soon as you reach management are carpetright it changes. The basic wage is terrible for how much is expected of you, days off you will get constant calls, there is no work life balance. The company is more bothered about who caused the problem than fixing the problem
Only work here if you are prepared to lie to customers, head office is a mess lots of complaints that happen because of the head office but you will be the one who will take the grief from customers. Complaints will all be passed to you
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1.0
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Don't waste your time...
Stressful job, none of the managers know what are they doing, lots of mad people, snakes, haters...Bleahhh


They have good canteen with very nice meals 😉 but the Chef is racist 😕
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3.0
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Had it's ups and downs, your experience is very dependant on the management you have both in store and regionally. Over 5 years I had good and bad managers and colleagues. Overall company decent, commission used to be good and had decent job security before company went into CVA etc.
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