CARPETRIGHT PLC Employee Review

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Organised chaos
Assistant Manager (Former Employee) –  Rayleigh, Essex11 November 2019
Progressed from warehouse to assistant manager. As soon as you reach management are carpetright it changes. The basic wage is terrible for how much is expected of you, days off you will get constant calls, there is no work life balance. The company is more bothered about who caused the problem than fixing the problem
Only work here if you are prepared to lie to customers, head office is a mess lots of complaints that happen because of the head office but you will be the one who will take the grief from customers. Complaints will all be passed to you
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Very good
Sales Assistant (Former Employee) –  Oxford, Oxfordshire4 December 2019
Enjoyed working for them. Nice environment, some of the staff were very nice and made me feel comfortable. Looked forward to going into work and it was a chilled vibe
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over worked, underpaid, used and abused, no support from middle and upper management
Branch Manager (Current Employee) –  Midland20 November 2019
I love my role within the company, but the pricing structure is very dishonest and we are ridiculously expensive. We are ripping customers off make no mistake about it. The products sold are often not fit for purpose and conflict resolution is poor.
I was assaulted by a member of staff and they kept their job despite evidence proving the assault happened. I opted to relocate to avoid further conflict.
AVOID AVOID AVOID
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Overall rating

3.3
Based on 199 reviews
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Ratings by category

3.0Work/Life Balance
3.1Salary/Benefits
3.1Job Security/Advancement
3.0Management
3.0Culture