I joined Carpetright straight out of university, and whilst the work was manageable, over the last few months things have changed drastically. Stores are constantly short staffed, and colleagues are expected to work overtime with no extra pay, and little to no management. Constant high targets that are impossible to meet with other pressures.
I love my role within the company, but the pricing structure is very dishonest and we are ridiculously expensive. We are ripping customers off make no mistake about it. The products sold are often not fit for purpose and conflict resolution is poor. I was assaulted by a member of staff and they kept their job despite evidence proving the assault happened. I opted to relocate to avoid further conflict. AVOID AVOID AVOID