The whole setup of the company is a joke.
Store Manager (Former Employee) – Bath, Somerset – 11 November 2018
The typical story of a big company that doesnt really know what its doing.
Theres a lot of winging it, stealing from customers, lying to customers and nobody who can give you factual advice or set in stone policies and procedures, you simply do not have the right tools or clear procedures at your disposal to solve complaints without lying or manipulating stock. It comes across as the company want you to do this, but quite obviously wont admit that.
If youre happy to manipulate stock, and do pretty much everything in a dodgy and unprofessional manner then its a great place to work.
There is no Black and white within this company.
The money is good for a store manager, but if you need black and white or clear structured policies/ procedures and even a clear conscience, then this isnt for you.
The company itself is an absolute shambles