Caring Homes Group Employee Reviews

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Good place to work
care assistaant days & nights (Former Employee) –  Royal Tunbridge Wells29 August 2018
A nice Nursing Home,with nice carers. It has a lovely decked area for residents to sit & enjoy the out look of the garden. It gives great end of life care for residents,who wish to be comfortable. It has good room facilities, with most rooms having en-suites & quite spacious. They have a good choice of menu too.
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fun place to work
Support worker (Former Employee) –  Oxted29 August 2018
very supportive workplace with flexible working hours and flexible staff team. always out in the community so never a boring moment. carer progressions is always available
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Bad management!!!
RGN (Former Employee) –  Norwich, Norfolk21 August 2018
Manager doesn' t have any clue of what is doing, regional manager the same, does not care about staff, only about proffit.
More than 50% of staff left this place in 2..3 months since the new managers started woring at Ivy Court.
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It could be worse
Care Assistant (Former Employee) –  Mount Pleasant8 August 2018
What can I say about mount pleasant ? Yes as a carer here it gets stressful, but doesn't it get stressful in What ever care setting you work in. Hand on heart every single carer in this home care a lot about the residence and only want the best for them. Yes there are problems within the home and these shouldn't be broadcasted over the internet. I do agree that the manager does need to try and be more of a manager and not everyone's friend, but this doesn't mean the manager of the home isn't good at her job as she does care, but there are favourites and I think it shows within the home. All departments have the same goals and all they want is the best for every resident within the home.
Pros
We do care
Cons
Carers need to be paid more
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Not as bad as the reviews make out
Care Worker (Current Employee) –  Burton-On-Trent, Staffordshire27 July 2018
It is a residential home, it is busy and the majority of the staff are women who can gossip (is this really different to any other care environment?).
The home has suffered some negative reviews from staff who have left, this does not reflect the views of the other 50 or so staff who still work there. Several staff have left and come back after realising the grass is not always greener on the other side.
The majority of staff work well together and work hard. The departments within the home work well together and will support each other when needed, for example kitchen and housekeeping team will often be seen supporting Service Users if Care staff are busy, The administrator will take the tea trolley round to help out.
The pay is not the best - national living wage but extra shifts do offer a small enhancement.
The home is currently recruiting to increase the number of carers on each shift and I think they need to know that it is not a bad place to work!
Pros
flexible hours
Cons
pay, not always able to take breaks
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Would not recommend this place
Care Assistant (Former Employee) –  Burton-On-Trent, Staffordshire19 July 2018
This is not a nice place and is not run properly the staff do what they want and rule the manager she has no back bone and doesn’t sort problems and also isn’t confidential and there’s a lack of staff for the residents they have a lot of staff leave because of the way it’s run and some of the staff there push other members of staff to leave and i don’t know why some of the carers are there they clearly don’t care about the residents i would not recommend working here or putting some one in here it’s the worse care home i know
Pros
Nothing at all
Cons
A manager who doesn’t manager the place it needs a new one some one who has a back bone
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Friendly and supportive
Care Worker (Current Employee) –  Hillside care home, Sudbury16 June 2018
Truly enjoy working with residents and staff at Hillside, nice place to work.

Always enjoy going to work and feeling part of a team, nothing is too much trouble for anyone
Pros
Working with the elderly
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Lovely residents and very friendly staff
Carer Assistant (Current Employee) –  Sudbury, Suffolk13 June 2018
I’ve been working for CHG for almost 5 years. Very lovey residents and staff. Supporting management, willing to help every time. Full training given when I was starting and regular updates since.
Lots of work, but very rewarding.
Pros
Friendly staff, lovey residents, supporting management
Cons
Lots of hours
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Working for bradbury house
Care Assistant (Current Employee) –  Braintree, Essex25 May 2018
I have been working here for over a year and since i have progressed in my role from activity to care, the mangment are always helpful and the staff work as a team. Everytime im in there is always a happy environment. I would not want to work anywere else.
Pros
Great staff
Cons
None
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Love my job
Senior Care Assistant (Current Employee) –  Braintree, Essex25 May 2018
I currently work at Bradbury House in Braintree as a senior care assistant, I love my job, the team that work here are great and very friendly, the manager is always helpful and is very friendly as well as there whenever you need her. The home itself is lovely and such a homely home, used to work at another care home and so happy that I transferred to Bradbury House as I’m very happy where I am and hope to be here for a very long time.
Pros
Everything
Cons
Nothing
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Excellent team environment..
Support Worker (Former Employee) –  Corby, Northamptonshire23 May 2018
Supporting service users who suffer with Prader Willi Syndrome. Assisting each individual with their day to day routine. This includes specific meal preparation, medication dispensing, daily social activities, attending interviews/appointments, personal care, diet plans etc..
Pros
Excellent team, varied hours, and each days different.
Cons
Weekend and late night working.
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Pleasant place with caring people involved
Administrator (Current Employee) –  Dorking, Surrey18 May 2018
The home has bags of character. All staff are welcoming to new starters and supportive. The Home Manager cares and supports all that work and live in the home. Support from external Managers is good. Head Office support is of a high standard. Training from the company is exceptional. Lovely Home
Pros
Good culture. Friendly and kind staff. Great training systems. Lovely home.
Cons
Certain areas in need of updating.
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Appalling management
Care Assistant (Former Employee) –  Camberley, Surrey16 May 2018
Horrible place to work. Causes nothing but stress. Impossible to be happy in a place like this. Under staffed and underpaid. Couldn’t think of a worse place to work. Beautiful home but it’s just a disguise to what happens behind closed doors
Pros
Good team
Cons
Long hours, constantly patronised by management. Never listened too. No support there whatsoever
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Productive
Care Assistant (Current Employee) –  Taunton, Somerset1 May 2018
Good place to work, nice staff, love speaking to the residents! Everyone is so friendly! And made you feel welcome. The pay wasn't too bad and the whole place is environmentally friendly.
Pros
Free lunches
Cons
Nurses
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Mundane hoopjumping
Operative worker (Former Employee) –  Warwickshire26 April 2018
If you want a job which leaves you unforfilled, constantly battling for basic stuffs, repettertive tasks which irregardless of faults found take months if not years to rectify, feeling the want to get out after a year or so because the same snowball just a differant financial year, listening to staff moan about how short staffed they are, being put into positions that perhaps i should never have been put in, The better jobs were outside away from the chaos, dust & smells.
Pros
clocking off time
Cons
Clocking in
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Poor Management
Administrator (Former Employee) –  Dorking, Surrey25 April 2018
Do not care about staff.
Incompetent people in HQ. No human interface only book warms.
At home level managers are not given thier responsibility but regional level controls.
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Terrible management who treat staff horrendously
Care Assistant for the Elderly (Current Employee) –  Attleborough12 April 2018
Never worked in a place like it management can’t organise things properly Deputy has no respect never felt so uncomfortable not worth applying for. Would honestly stay well clear place is a joke
Pros
Lovely residents and some colleagues
Cons
Management and the deputy
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Official response from Caring Homes Group
3 May 2018

Thank you for your comments, if you would like to raise these issues please contact your regional manager who will be able to take this further on your behalf.

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Lack of everything.
Care Assistant (Current Employee) –  Winshill6 April 2018
This company has little not none care for their staff or residents

Bare minimum equipment if it's in date that is

Expects you to cover all shifts even if you have plans

Constant gossip
Pros
Nothing
Cons
Everyrhin
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Not a very nice place to be
Care Assistant (Former Employee) –  Burton-On-Trent28 March 2018
Never have I ever worked for such a poor company residents get neglected because of poor staffing levels an the staff try there hardest constantly run off feet the workload is ridiculous never get breaks yet other depratments are always on a perminemt break you have it cushy if your face fits .. one rule for some an different for others never any thanks for anything penalise people massively if they dare to have a life outside of work expect to work every hour under the sun don’t understand that you have family or a life constant phone calls on your days off management well ...
Pros
There is none
Cons
Everything the company can’t even provide enough staff or equipment
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Worst company
Nurse (Current Employee) –  Hertfordshire24 February 2018
Bad management seen four managers change in a space of a year. Always short staffed management didn’t care nurses over worked had carers having to work in the kitchen because of short staffed. Never get the wages right. Very clicky if you complain nothing gets done pay is rubbish and they expect you to pay for your lunch if you do a 12 hour shift.
Pros
Resigning
Cons
Management not well lead, short staffed, not paid properly, overworked, always got an excuse
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Overall rating

3.1
Based on 68 reviews
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3.2Work/Life Balance
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