What makes you a team player?
What are the Hub Strategies?
What is good customer service?
How will Universal Credit affect customers and when is it in full effect?
What systems do you use in the Hub?
Look into how job advancements within a school setting is applied for or given. Using maybe an independent person with no ties to the setting in applying the right person to the role.
What would you suggest Cardiff Council management do to prevent others from leaving?
Better senior management, more transparency, better wages, more opportunities to train to a high level