The team i work with are lovely like a second family
Assistant manager (Current Employee) – Deal – 14 May 2018
The team I work with are a laugh wich helps when you spend a lot of time together The running of the shop is normally the same day to day other when there is a season like fathers day The hardest part of my job is Christmas the customer can get verbal to you and some times hurt you it dose happen though out the year but Christmas is the worst The best bits are helping the older generation they love a chat and are so greatful for your help
Sales Assistant (Former Employee) – Coventry – 12 May 2018
Card Factory is not somewhere that you would want to work. If you are contracted 4 hours, you will only get 4 each week as that is the minimum you need to fulfil your contracted hours.
You are on minimum wage. 16-18 year olds are paid just over four pounds per hour. You are only entitled to a half hour break after six hours of work. Breaks are not included in your pay.
The management is poor. The manager at one of the stores in Coventry was informed of the hours I could work, yet she continued to give me shifts that I could not do and telling me it was my responsibility to get another member of staff to cover my shift.
I worked here for four months. For the first two I did not get paid properly. I got paid a back payment after three months of fighting for the money I earned.
I do not recommend working here. Don’t waste your time.
Sales Assistant (Former Employee) – Kinnaird – 3 May 2018
This was my very first job that I experienced at retail and it did help me allot, it helped me experience on how working at a busy season was like n how to take on stuff to my future. It helped me learn new things n to try my skills out.
Sales Assistant (Current Employee) – Southend – 1 May 2018
I go to work and work on the tills, refill stock and assist customers with their needs. I also help with moving stock around the store and move it into the stockroom when required. The management is not too bad but we have changed managers a few times. I personally think the manager I have now is a great one. I learn a lot in the 2 years I have been in like customer service skills and working on the tills.
I personally enjoy putting the product out but the only thing I don't like about the job is the contracted hours I get and the salary I get. It is not too positive.
Sales Assistant (Former Employee) – Stretford, Greater Manchester – 28 April 2018
terrible place to work the manager at the Stretford store is an awful boss and an awful person, all of the other employees thought that when i worked there also. i was overworked and only paid 4 pound per hour and when i booked Christmas eve off 3 months in advance i had to work it because the manager gave it to a Christmas temp even though i had booked it, this was quite a regular thing with my days off, where i had booked them of and still had to work. the manager goes for smoke breaks every five minutes whilst i only had one half an hour break working the whole day. This job was starting to get in the way of my education because we had no staff because of the manager so i had to cover shifts during college time.
Sales Assistant (Current Employee) – St Helens – 24 April 2018
nicest staff and manager i have ever met love them all. the most enjoyable part of the job is when you help someone find something in the store. the hardest is when a customer says something abusive and you are un-sure what to do or say
I worked in different stores over 4 years and they aren't very appreciative, apart from the managers who aren't told. There is not a very good work/life balance, especially weekends and occasions like Mothers Day, unless you're the manager and don't have to work those types of days.